Reviews of Saphari restaurant (1,315)
Read what people think about Saphari restaurant! All reviews are written by verified Quandoo diners.
1,315 reviews
1,315 reviews
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Staff were subtle and friendly Food was great , we really enjoyed ourselves , highly recommended to anyone
Lovely hot food, plenty of choice and lovely service from all
Requested not to sit where our table was as there was a group of about 25 people there and it was next to the toilets. This large crowds had about 10 kids with them and they were throwing food, climbing on seats. The manager who seated us said there was no other table in the restaurant for us and advised we’d have to sit there. Every time we left our table to get food we’d get back and our chairs were gone kids were stamping on our coats. After feeding this back to the manager he was unapologetic and said there’s nothing he can do as can’t control other customers. He refused to refund us partial payment and didn’t once show any sympathy or concern for what we was telling him. It was a disgrace in Saphari and we travelled from over an hour away to get to Saphari.
Busy Saturday night always a better day to visit, plenty fresh food
I'm loving it. Good food 😍. I and my family enjoy our self. Thanks also goes to the staff
Very good, clean, delicious food and friendly staff. Different types of food
Great food and service. Worth every penny. Highly recommend !
Lovely service Lovely food definitely be back next week for my dads birthday
Bit of a late review but everything was amazing with friendly staff. Many thanks
Service was excellent, food was good. Will be returning again
It was value for money, a huge choice of food, my only criticism is the food was warm and not hot, but the flavours was good and the oxtail the best of them all
amazing food as normal. used to do cheese bites. It would be nice to see those back again
I have booked a table for 9:30 PM, I know it's near to closing time so every dish was missing from the buffet so it's like we should ask them to fill up. I agree staffs are responsive but it's not good to request just get me the empty one and all
It was an amazing experience, Tasty foods with lots of choices.
Confirmed our booking and was taken to our seating area. Given the menu then said that payment is on arrival which was fine. Had to wait 10mins before someone came to take the drinks order, so some of us went to get the food. From seating to ordering drinks the service could have been better. Food was fine but not as tasty as I've had in other buffet restaurants.
The service was very poor. Wsited over 20 minutes fo pay and order drinks. Then another 15 minutes to get the drinks and thfn I qas told to get my own lemonade ftom the machine !
Food was cold. Not alot of selection for desserts, pizza was rock solid
I have always preferred to provide constructive feedback, but I feel it is necessary to express my concerns. The current staffing levels are insufficient, and additional training for the team is essential. Thank you for your attention to this matter.
Need more variety such as the meat, fruits, drinks and dessert
Amazing food and excellent service highly recommend Ace Star *
Went with a few family as a treat. Really enjoyed ourselves. Will come again
very abrupt man met us and lectured to us that we had one hour and forty five minutes and we would pay prior to eating. their was no good evening or welcome. before we sat down the waiter was asking for our drink orders . food was ok but maybe a smile and a warmer greeting might encourage people to come again
Food and service was great! Especially Monty who went above and beyond.
Great healthy dinner with a good cutomer service , an amazing experience.
It’s not a pleasant dining experience. No plans to return.
Delicious food. Thank you, we'll definitely be back.very nice service
Nice food and good atmosphere. Definitely will go back again
Great food, friendly staff , we had a nice time. Will be back again
Good food, good service. Had a nice time, would go again.
As a family, living locally and wanting to support local businesses we have visited saphari regularly over the last few years. Today I was extremely disappointed in the quality of food and service. I don’t know if it has changed hands recently but the standard has dropped dramatically. Dishes sitting in minuscule silver trays that aren’t fresh and not replenished or replaced regularly as in previous visits. The salad section has also dramatically decreased. As has the dessert section miniature cakes half the size they used to be and one fruit option of melon. Yes I understand the evening meal offers a wider variety but the lunch time has previously always offered much the same quality and freshness. Not even a hello from the waiter, or throughout the service. The noodles were however delicious at the cooking station but if it weren’t for this I wouldn’t have eaten. Sub par standard and very disappointing from saphari who seem to of cut the quality of food and service whilst increasing the price. Because of this I wouldn’t return at the lunch time again.
Busy, food good, disappointed they had no goat Highly recommend.
Everything was excellent, staff, food and drinks. Restaurant was clean and the atmosphere was good.
Was great can’t complain we come every year for birthdays
Always our first choice, great food, amazing variety, so choice is never a problem..
Amazing! Food is delicious, there is always something for everyone to choose from. Great place to go for a meal.
Very busy but loads of fresh food good selection topped up regularly
Excellent service, very good variety of things to eat and drink
very good our first time here great food and service value for money would come again
Fantastic food, accommodating staff and above all, great value for money.
Excellent as always great variety of food family of 4 enjoyed
First time visit great food great price will be definitely going again
Food was great and so was the service, plenty of choice
Hi over the years I’ve loved coming to Sephora’s. But on two occasions, I’ve gone back with a really bad bellyache. Now booked for a family of five. We booked a table for as I brought family from Leicesterand. two adults and a child felt really ill last night yet again having bad tummy. Also, we find the food some of it was very dry And tasteless not as good as what it used to be. When you walk in the door to Sephora’s, there is a very bad smell which we found before, but we feel that it’s got worse, which can be very offputting when you’re eating food. Sorry to say I don’t think I will be returning which is a shame because we used to come very regular with loads of different families which I’ve always recommended. Would I recommend so far as now unfortunately not.
Was good we got seated straight away took about 10 minutes to bring the drinks over but it was getting very busy so was expected only issue was the seating ' it was so close together as people were walking into each other to sit down after getting there meal the food was amazing so will definitely attend again
Great atmosphere and friendly staff. had a really good night.
The food was amazing i enjoyed it. Everything was on point keep it up.
Food was good, very quiet for a friday evening, staff friendly. Overall a good night
Could of been more dishes available in the Chinese section was poor and tasteless
Me my family and friends were celebrating my graduation yesterday. The atmosphere here is fabulous, staff were very patient despite the lil brats sorry kids lol running in and out. The manager with the green suit at the door is so lovely, my party arrived late but he did not make a fuss and was more than happy to let us wait untill everyone arrived, he was really great. The bartender… where do i start? Give the guy a pay rise. Monty Mixologist was a vibe, he gave a 5star service, the vibes were vibing. Monty is the bestttt
Amazing food great service great variety of hot fresh food always