Reviews of The Bell At Broadway (221)
Read what people think about The Bell At Broadway! All reviews are written by verified Quandoo diners.
221 reviews
221 reviews
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Excellent food , lovely waitress, all round lovely chilled lunch thank you.
The staff were friendly and polite. A couple of mistakes on the order for food and drinks, nothing major though. They were clearly understaffed for mothers day. The food took a long time to arrive, and was pretty ok/good, nothing special really, just an average Sunday pub lunch. I imagine on a quieter day it may be a bit better, but staffing levels left them properly under the pump, so I felt a bit bad for them.
Over an hour wait for food, no apology or checkin, food served was warm borderline cold, over charged for drinks(by that point couldn’t be bothered to argue over a few quid). A number of staff were rude. What a shame, we used to love coming for a meal here. I appreciate it was Mother’s Day and you were busy but there were some basics that were missing
Overall the Sunday lunch was good, but we found that the food wasn’t hot when it came out. The service could have been better, the staff didn’t come across very attentive and seemed easily distracted. Some of the staff seemed quite new or inexperienced. One waitress, when clearing our plates, was scraping food from one plate onto another right in front of us, which is a big no and was not nice. A couple of other minor things were that we ordered a second round of drinks and the waiter brought over a Guinness 0% still in the can with a glass, rather than pouring it at the bar like the first one had been. And bringing over the wrong sized cutlery for dessert. I hope this feedback is helpful, as improving these things would make for a much better experience next time :)
The service was extremely poor. It was clear the restaurant had taken on more than they could manage. After being seated, we waited 45 minutes just to get a drink order taken, despite asking three different members of staff if we could order. When the food eventually arrived it was acceptable, but my daughter’s meal was incorrect and had to be sent back to be re-cooked. It’s a real shame, as the experience has put us off returning. My wife was particularly disappointed given that this was meant to be a Mother’s Day meal.
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They were not able to offer us lunch only sandwiches , very annoying as we had been asked to confirm our lunch booking 24hrs earlier ! contact Why did they not contact all those with bookings to
Not impressed with the roast dinners at all. They’ve really gone downhill. Chicken felt like it had been boiled rather than roasted.
Booked a table expecting to have pizza, only to be told after we were seated that pizza wasn’t available that night. There was no mention of this on the website when booking, which was frustrating as that’s the main reason we chose to go. We then tried to order a Thai curry and were told it wasn’t available either because they had no rice. A few minutes later they suddenly “found some rice”, so it was back on the menu again. When the curry finally arrived, well over an hour after ordering, it was cold and had to be sent back to be reheated. A separate meal ordered by someone else at the table was particularly poor, with some elements completely inedible. The burgers were dry, the baps were crusty, and one burger meal arrived without the side dish it was supposed to include. Another annoyance was being charged £5.95 for water, which wasn’t made clear when ordering. When we raised the issues, staff acknowledged the experience had been poor and said they would apply a discount… which turned out to be a mere 10% off the bill. Overall, a really disappointing visit. There is a step change in reduced standards since the brewery took it over. Sadly, we won’t be back for a long time.
Food delicious for all of us. The service was also very good
Overall a nice roast but the pork was a little dry and the cauliflower cheese not the best, not enough sauce or cheese. Lovely village pub and nice staff.
Good atmosphere and great food not sure about the school chairs…
Staff members very nice and friendly the food was very nice we really enjoyed the meal and will be returning
The service was very slow, drinks were not offered until the order was taken for the food. We waited 1 hour for food. Then when the food came one was only just warm, so clearly had been hanging around a while. Also one of us is dairy free so chose the Bell Burger. There was no mention of cheese on the burger in the menu, but it came with cheese, this was not expected! ☹️☹️☹️
Very slow service, didn't seem enough staff. Waitress didn't know an item was off the menu, normally nice to know before hand as took even longer as had to re-order one of the meals. We were going to have puddings, but when plates were finally cleared and no one came to ask after a good 45mins we couldn't be bothered to wait any longer. We know they were busy, correcting other tables orders that were wrong, so don’t think it was a great night sadly. The food was nice and enjoyable, it's definitely the service that was lacking.
Fantastic!! Had a really nice welcome, lovely table by the fire. Really nice to be able to see the pizza oven in the restaurant. Thw pizza itself was delicious!! My daughter loved hers too. Will be back
Beautiful venue, full of character. Very welcoming, professional staff. Everyone enjoyed their meal
First visit for a Saturday night dinner - lovely food, quiet and welcoming atmosphere in the bar, loved the board games on offer
The staff were very welcoming and pleasant, couldn't fault the service at all. Sadly the food did not match the standard for the price. We like our veg more on the firm side, but the parsnips and cauliflower were barely cooked, and hard to cut with the knife. The food was plentiful but I had the pork. and was expecting a nice crispy crackling, there was very little meat and a lot of fat. and definitely no sign of any crackling , The amount that was actually edible was the amount of meat you would get on small lamb chop. The flavours were delicious, so such a shame the quality of the meat and undercooked veg let it down. Would we return. probably not for a Sunday roast, as we have had better elsewhere.
We had a lovely evening at The Bell. The food was delicious, the service was fantastic with a vibrant atmosphere. Great place
Partner's beef Sunday lunch was nice. My vegan Wellington was very dry. Staff were super friendly.
A thoroughly a great experience, a warm welcoming from the front of house member of the team and the food seemed of very high standard and appeared to be made with loving and care and attention
Very slow service both front of house and kitchen. This is a great shame as we are locals and have been using the Bell for the last 4 years. Standards have definitely slipped.
Arrived on time. Great by the bar staff who were very friendly. They changed our table without any problems. Food was delicious. (Sunday Lunch).
Both setvice and food average. We weren't offered a dessert.
Fabulous pub, lovely atmosphere, polite efficient staff, and Beautiful food
Lovely pub and excellent food great for a family gathering
Lovely meal, staff very conscientious, good choice on the menu
Good food at a reasonable price. Unfortunately it was really quiet so not a lot of atmosphere although the interior was decorated nicely for Christmas.
Great Sunday dinner in a lovely atmospheric pub. Thank you
4 of us ordered a meal but they somehow forgot the 4th one - so 2 of us had finished our meal before the final one came out. Waitress forgot about us re our pudding order too, until we caught her eye and she came over to take our order with apologies. Having said that, food was great and the venue itself is lovely - I have been a couple of times before and service was always good. Probably one person having a bad day.
There were a lot of staff working. However they were less than attentive and did not have an eye for detail. Food arrived but no cutlery. No napkins and no finger bowl for the mussels. It wasn't a problem to ask and we then received the items. However it was just a little draining and did not enhance the customer experience. Food absolutely wonderful.
Lovely roast, it was very busy but the staff were accommodating and friendly. We will definitely be back!
Food was lovely and the staff were very friendly and helpful . Nice big varied menu.
The heating wouldn’t come on where we were so it was very cold and rather dark. Food was okay. Probably won’t visit again.
Great food but seemed understaffed on a busy Sunday. Would have had dessert but our plates weren’t cleared and after 30 minutes it was time to go.
Slightly disappointing compared to previous visits. Lack of atmosphere. Pizza excellent but the rest of the food was OK rather than great. £18 for a piece of cauliflower the size of a starter seems excessive and main pasta portion seemed a bit small too. Service good. There’s something missing but I can’t quite put my finger on it.
Pub was clean tidy and the food was great only issue the pub was very cold and the staff Made us wait a long time before they acknowledged we were waiting at the bar ..
Lovely staff, delicious food, can highly recommend the gnocchi with mushrooms and spinach. The chef even did a vegan version of the garlic ciabbatta with olive oil instead of butter - that was lush!!
The food was great. The service however was slower than we would have liked. It seemed on a Saturday night that there was one bar staff & one waiting staff. It was t enough to ensure a smooth flow for customers.
Lovely food, great service and excellent beer. Worth the drive from Taunton.
Olivia superb in welcoming us and being supper attentive and helpful ….v warm atmosphere , lovely fresh food and all in all a pub one would enjoy …so much so that I booked 2 nights next week 😅🏅😅
We always work on the principal of 'continuous improvement' ourselves, and leave feedback and scores accordingly. So ours could not have been much higher for this occasion!
Service wasn’t great, asked for the pudding menu and it never came so gave up waiting. Gravy was very runny not a huge amount of meat, it all wasn’t very hot
Excellent food and service. Friendly welcoming staff with good choice of food.
The customer service was great, the food was beautifully cooked with a great variety of vegetables. We have been to The Bell at Broadway several times and happily recommend it to others.
. Very large portions of food but not much taste in fact very bland . Good service
Great place, friendly team and food is great, pizza is amazing
Lovely pub and staff were welcoming. Food was not so outstanding. One meal arrived minus ordered extras however was still tasty. The second meal was mostly gristle- staff informed but nothing came of it.
Very friendly, helpful staff. The space was a little echoey - another time we'll ask for a quiet corner.
Staff were very friendly and helpfull. Food (thai) was fresh and tasty.