The Crystal Palace Market

Excellent had great time - lovely food and great service

Food was very good, service was efficient and friendly. Would recommend to friends

My partner and I had been looking forward to a revisit to The Crystal Palace Market. This was our fourth visit and previously we have enjoyed excellent service and incredible food. The food, as per usual, was excellent... however on this occasion the service really let us down. It was clear that there were some new staff on that night. We had a very lovely new waitress who served us wine, she was honest about it being her 1/2nd shift, but she was very friendly, polite and pleasant. The food came and we got stuck into our meals, great tasting and nicely presented. During the meal though a waiter was taking orders from the table behind, but he was so close to me that I couldn’t even move my elbow to use my fork. I tried to say excuse me but he wouldn’t listen, he took the whole tables orders from that position, I had to lean to my right and put my cutlery down. (He was clearly not a new waiter, as we’ve seen him before) I finished my plate before my partner, who still had a sizeable portion of her meal left. Another different new waitress then approached the table and asked me if I had finished, I replied yes, but before I could say anything more she cleared my plate and was about to clear my partners. We had to stop her, but by that point she’d already taken my plate and the rest of our side order off the table, so we had to ask her to put the side back on the table. She apologised but it slightly tainted the end of the course. We then decided to have a post meal cocktail instead of dessert. Another 3rd clearly new waiter took our order, nervous, but polite enough. Our cocktails came, but it was clear that mine had been made without the crucial ingredient (the alcohol) I ordered an old fashioned, but all that was in the glass was sugar syrup and bitters. I used to work at a cocktail bar during my early 20s and an old fashioned is one of my preferred choices, so I knew for a fact that it had been missed. I caught the eye of the waiter who’d previously leant over me and explained the situation. He immediately tried to argue rather than apologise, sniffing it before shrugging his shoulders. I again said that I was sure there was no alcohol in the drink and if I could get a new one. Begrudgingly he took the drink back. It took a while for the replacement to be brought back, but again instead of apologising, he just said ‘I’ve smelt it this time, there’s some in this one’. A tainted experience unfortunately, we probably won’t be returning soon. When you pay £60 a head you expect much better service. There was no option given to exclude the tip either.

Good food with interesting range of drinks served up by friendly staff in a relaxed environment - recommended.

Every time is always so nice! Nice atmosphere and great food!

Great food and atmosphere. An Enjoyable last minute family lunch

Good food though limited brunch options. Service good; not overbearing.

Not value for money. it's called fish market but limited selection of fish on menu

Brunch was lovely 😊 Staff were friendly and the atmosphere was good

Staff were super polite and food always delicious - thank you

best food we've eaten there after several visits - would always recommend

The food was delicious and service was great too would definitely come again

As always, the food was delicious and the service excellent. Really can’t rate this restaurant highly enough.

Lovely staff and the food was excellent. Very happy. Taylor, the waitress was very attentive and spot on with recommends

Great time, food, service and vibe. Food could have been a little warmer but that’s all. I love the CO Market! A winning model. Never used the toilets just hope they are kept super clean all the time. That often lets restaurants down.

Great place with excellent service and food. Lots of natural light and good ‘industrial’ design. Highly commended

Service was really fast. Salmon tartar was fresh and tasty. My rare steak cooked to perfection. Loved it! Favourite restaurant in South London

The food is superb and the ambience is calm but friendly. We had a wonderful time celebrating an adult birthday and would definitely go again

Lovely food and great customer service. Would definitely go again.

Good food and drinks. Great fish and chips and Burgers

Excellent food and service and great cocktails. It’s a local gem, highly recommended!

Overly expensive food not enough veg options but tastes good

Great food, warm atmosphere and excellent service. A rare treat for us to go out and they made it really special.

Relaxed atmosphere, wonderful food and stellar service. Cannot fault it! Will certainly be back

Great food and service. Have been here a few times and will keep going back!

Despite the fact everyone ordered something different to eat, we all enjoy the food. Service is also great, waiter was taking care of us, making sure that everyone had drinks topped up. The price is quite high, however worth the value. The only objection I have is that cocktails weren’t that great so it’s better to go for a bottle of wine or Prosecco

Friendly attentive staff good value for money and nice atmosphere

Fantastic!!!will definitely visit again soon. Excellent waiter service and atmosphere

Lovely fresh food and great atmosphere, would recommend a visit.

They are very nice people, I loved the music and the very warm atmosphere inside

My husband and I visit about once a month and it is always wonderful! Beautiful seafood and now more meat on the menu too! Oysters and champagne!

The usually busy evening in Crystal Palace but the service, atmosphere and food were great. Had a very enjoyable evening.

Great atmosphere, food was delicious, definitely will be back. :)

Excellent evening - thank you so much A very haopy

Excellent food and wine, consistently great service - I’ll be back!

Food(fish esp) is always amazing. Relaxed but impeccably run. A rare find in suburbia!

Nice inside, food was good quality. Service was friendly. We will be back!

Very friendly staff, great service and lovely food. Nice and clean restaurant, will definitely be returning!

All the food was delicious, great atmosphere and lovely staff.

Amazing steak, at reasonable prices for London. All the food we had was absolutely great, and very friendly staff.