Reviews of The Keys - Yarm (170)
Read what people think about The Keys - Yarm. All restaurant reviews are written by verified Quandoo diners. Learn more about The Keys - Yarm before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about The Keys - Yarm and book a table with confidence!
170 reviews
170 reviews
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Great good, parmos are fantastic, good value for money and good service.
Great food, good value and good portions. Nice surroundings very mordern.
Always a pleasure to go to the keys the staff and food are excellent
Would book pre theatre meal again. Staff friendly and polite. Mussels were excellent
Absolutely beautiful food, lovely atmosphere and exceptional staff. Thank you
Good food and good service and they managed to produce 3 balloons when they realised it was a birthday lunch !
Staff, food fab just a lovely night thanks back soon
Staff were lovely. Afternoon tea amazing. Will be back .
Nice meal but on correct table as it was given away to someone else
When we arrived we had been told there was no mash or one other vegetables for Sunday dinners so we never had any money knocked off the full price The staff were not very attentive and we were all going to have a dessert then were just sat waiting ages for someone to clear our plates away so with the length of time we waited we just didn’t bother The staff were constantly talking to each other and just pacing up and down and not paying attention to customer on waiting on them.
Lovely afternoon tea at The Keys, great atmosphere and vibes, lovely get together with friends.
Great parmo. Kids food freshly made which was better than many other places. Will definitely return
Went for a late Sunday lunch the food was great and service was quick. It was quite busy as there was a couple of birthday parties going on but the staff were very friendly and the beer garden was great.
It was my mams birthday she had not been there before to eat niether had I service was excellent would recommend for food and drink to any body I no
Nice place friendly staff good food Interesting menu great combinations something for everyone modern and fresh
Excellent food and service, would highly recommend. Ideal for the whole family.
Excellent food excellent choice good value for money will be going again
Food was lovely. Needed more staff working on B/H weekend.
Food and service was excellent would defo go back thanks
Great fish and chips which were brought to us exceptionally quickly.
Good food good service but music far too loud and poor choice.
Friendly staff, food was good value for money, big portions. Only disappointment was the chips were a little over cooked but overall the food tasted great.
Food was amazing. Staff are friendly. Excellent value for money. Very happy customers.
The service was hit and miss to be honest, the waiting staff need to be given more direction to service all areas of the restaurant. We were sat in the front part and at times there were no waiting staff to be seen.
Afternoon Tea, very nice although do think it’s a bit more expensive than it was for what you get.
Overall very nice. But they didn’t have any drinks or wine menus. And the service was a little slow But nice and tasty food and decent atmosphere
Lovely food, great place to eat and excellent service ,
called for lunch on a sunny Feb afternoon lovely chips!
We go for breakfast one a week always cooked perfectly and great value for money,service is great with friendly colleagues well worth a visit if in yarm
Lovely afternoon tea. Loads of treats had to bring some home to have later. Great value for money and great service. Surroundings lovely. Thank you for a lovely afternoon x
Fabulous afternoon tea for my birthday! Staff were fantastic, decorating the table for me and singing Happy birthday! Food was delicious too, would definitely recommend this 😊
Great atmosphere, good value food and absolutely lovely staff- we’ve booked again for next week- totally recommend a visit! Lovely gin menu and drinks are nicely presented too!
Had great food and the service was spot on. They set up the table up with balloons for my nephew’s birthday which was a lovely touch.
Lovely food fast friendly service was half an hour early for our table and still let us go to a table moved us to a bigger table as we had a baby in pram
Great as always. Food was lush and the service even better!! Wonderful place to get together with friends and not feel like you’re being rushed. 3 hours flew by. See you all again soon!
The food was very good and we have no complaints about the quality. As for the service it was disappointing we had to wait 40 minutes for our meal to arrive, the waitress then asked if we wanted afters and another drink which we did but unfortunately after waiting 45 minutes nothing arrived. We asked for our bill then left. Shame really as the food was good but would not go back due to the waiting time a nd poor service.
Very good, swift theatre goers service and food of a great quality. Why is there a minimum of twenty five words - surely succinct works too!!!
Delicious Sunday roast, good sized portion, great value for money and friendly staff.
Staff very friendly and food was delicious. The new re-firbishment has created a warmer more inviting dining experience. We will be returning soon 😊. Thank you.
Really enjoyed our sunday lunch...the caramelised red cabbage was lovely too. We were sat for a few hours sipping wine after...very relaxed and staff very friendly...enjoyable afternoon..
The food was really nice definitely will be back soon and the service is great all the staff are happy to help! Thank you :)
Amazing food and outstanding service . We had afternoon tea and the food was beautifully presented. It was my mums birthday and we got pink balloons and pink table runner. She was so happy she cried! Thank you so much
Lovely afternoon tea although children’s one isn’t as good as used to be.
The service is not great. This was our second visit as we really enjoyed the food, equally good this time. However, just like last time there was no offer of more drinks during the meal, the first drinks were so long arriving from the bar that ice had melted to water in the empty glass for tonic water, the waitress thought it was gin for g & t. I asked for a dessert menu, this was declined and the waitress recited 4 items for the festive menu, we wanted to look at all options but felt unable to ask twice. Even though the food is really good the four of us will try another venue next time we visit Yarm / theatre.
Great service and very helpful with all aspects of the booking. Had a wonderful baby shower with no stress or worries! Definitely book with them again.
Salmon was lovely cooked to perfection, only problem there wasn't enough. Could of eaten meal over again. Service was great but didn't have a gin menu lol
We went here for Sunday lunch on a recommendation from a friend. Food was excellent and service equally so, also very reasonably priced, highly recommended to others
Sunday Lunch has normally been very good. On this occasion we were disappointed. The Beef was tough and felt it needed a stake knife to cut and the side vegetables have reduced in quantity and hard, not al dente. The chef and staff were very apologetic and offered a Desert on the house.
Overall experience was good but one meal was sent back twice. Staff were helpful and service was good. The ambience was pleasant and we will revisit
seven of us for sunday lunch, food arrived cold, dishes arrived at different times, side dishes of veg arrived later, no serving spoons with the vegetables, also cauliflower cheese was stone cold had to send back but then all meals were cold had to change two of these. no one came over to the table to ask if we required drinks had to go the bar & order, service was poor we did complain to manager, she gave us free desserts & discount we were not after freebies!! just wanted to all eat lunch at the same time with hot food. yes I would go back to see if things have improved, the food was delicious.