Jackson + Rye - Chiswick

Such a huge improvement since it changed hands, a far more interesting menu and better food, this would have been a six if there had been more oomph to the seafood gumbo, and more than just three measly prawns.

Love this place – great food, great service and really nice for dinner for two or a group catch up. The brunch is also excellent as are the Aperol Spritz cocktails... although probably not for brunch.

Really lovely place. 2nd time we'd eaten here food is lovely. Only gripe we had (not restaurant's fault) felt a bit crowded but hey it was valentine night!!

Service was excellent. Food was good but not great - no garnish with steak unless you paid extra for sides. Loved the upstairs dining area but 2 flights of stairs down to toilets not good for those with mobility probs.

I dined here as a party of 5 and was dissapointed with the shrimp burger as it was not just shrimp as described but instead was bulked up with some form of white fish and which it did not say on the menu so I found that quite deceiving.

Everything was ok, but not more than that. Unusual, because usually it's excellent and that means that when it isn't excellent, you really notice. It was all a bit sleepy, just a bad day at the office.

I have been in J+R in Chiswick and Richmond a few times now and have even taken work colleagues for Christmas lunch in Chiswick.. We are based in Chiswick but Sat evening at the Chiswick branch I was very disappointed with the whole experience. 1. I asked for the peri peri chicken wings to be swapped for the BBQ chicken and the waiter said they could not do that which was odd my son has just ordered BBQ chicken wings, then when the chicken wings arrived the sauce was on the side both piri piri and BBQ which he should have explained when I ask my original question which would have been fine, then it was up to be which sauce I used. When you read the menu and see peri peri chicken, you assume it is on the chicken already. 2. My friend explained a few times to the waiter that she would like her eggs cooked hard with no runny bits, they arrived, practically straight from the fridge. 3. I asked for a chocolate sundae but asked could I have some marshmallows thrown in and was told no. ( how difficult would that have been and there is a supermarket on your doorstep. But guess you had them as they were in something else) 4. One of the reasons we chose J+R on sat was I fancied a cocktail, my fav P star martini and was told you did not have the ingredients. If just one of these things or even two happened it would not have been a problem but add them all together it made for a disappointing evening. This is a shame as I have been there for work, birthdays and just plan old night out as I like the atmosphere , bar for cocktail etc. The upside was, the staff were very polite. I would hope to say I will visit again just to see if I can have, marshmallows and a good ol P star martini. :-)

Lovely brunch and great service from the team at Jackson and Rye. I would definitely recommend going there for those after an enjoyable food experience

The service was great, really helpful with gluten free and super friendly! The food was excellent too, really tasty. Cool place to eat, great decor!

Good atmosphere and very friendly service. I did however think the additional sides were somewhat overpriced and addition of these meant that a standard meal ended up becoming far more expensive than it should be.

Lovely service and great food. The staff were attentive but not bothersome. Would recommend it as a relaxed friendly place to visit. Suitable for all ages.

The service was absolutely amazing. Staff are clued on. They even took a dish from the dinner menu for my mum who is gluten-free and made it for her even though they were only serving brunch at that time and not every restaurant would do this. They were kind and polite and they made Mother's Day for my mum perfect. Very happy and would go there again.

Great service, comfortable surroundings, felt like a returning customer and not someone the staff are seeing for the first time, was not rushed, despite being busy the table was ours for as long as we wanted it

Visited the Chiswick J&R, only to be disappointed by their Baby BBQ Ribs and the J&R BBQ Board. The meat appeared to be quite dry and not tender at all. We had requested that the side dish which came with the Baby BBQ ribs (the green slaw) be substituted for a green salad instead. However, when the dish arrived, the green slaw was present along with the green salad. This is not what we ordered, therefore, we asked the waitress to bring the chips, as we had wanted. Thankfully we were not charged the green salad as an extra order. Service at this branch was a little slow with the waiting staff being less than attentive. The atmosphere is not bad, but I wouldn't return for any of the meat dishes in the future. I would give it the benefit of the doubt to try the Eggs, Pancake items though.

On the menu it specifically states that the fillet steak can be cooked in any way you want. I asked for it medium/well. I had to return it as it was more like medium rare. When it came back it was almost exactly the same. I couldn't eat it. The waitress was really sweet and they took it off the bill and gave us a complimentary dessert. ( which is why this is not a one-star review). However it still meant I had no lunch and my partner was sat eating on her own while all this happened, hardly a relaxing time. Generally I have had good experiences here but won't order steak again.

Good food, really nice atmosphere, great staff. We were a group of 8 and had a great time. Highly recommended for a casual night out. Burgers were spot on and cooked to perfection.

We had brunch. The food was good and the staff friendly. Only minor quibble from our children was the hint of lemon in the pancakes - they weren't keen on that

excellent service and ambiance. Could do with slightly broader menu - for example fish dish and more salads. Duck salad could have done with a bit more duck.

Enjoyable, relaxed atmosphere, very welcoming. Wide ranging menu competitively priced for the area. Friendly attentive service. Positive Sunday lunchtime feel with a New york vibe. Very stylish.

I think Jackson and Rye is a nice place. I think the food was good and I think the atmosphere was relaxed. I would go back

A Good vibe, good food and good service. Nothing amazing about the restaurant but a good safe option with lots of choice for food and whiskey!

Poor front of house service. Staff ignored line of people queuing. Food was mediocre. Sweet potato squashed on the floor that was by our table when we arrived. Still hadn't been cleaned by the time we were leaving. Odd, as the place seemed over staffed but poorly managed.

Great service from every member of staff, really nice place and the Food was good. Would definitely be going back to this branch again based on this experience.

What a great place. Lovely staff, very attentive without intruding. Great service, great food and great rye whisky. I will definitely come here again. Fantastic evening.

Great table and service as always :-) We love this restaurant as it never disappoints - they always look after my elderly mother so well Thanks Jackson & Rye

As ever, the staff were really friendly and helpful, the atmosphere was lovely and relaxed and the food was very tasty and of a high quality

Mellow lunchtime music. Delicious swordfish. Charming and helpful staff. The family love this place and it lived up to expectations. Love the drip coffee too.

Restaurant had a good atmosphere, food was tasty apart from the seafood gumbo which was a little cold. Sweet potato fries are always the best.

Great food and service. Very nice atmosphere. Although the restaurant was busy it seemed that everyone was well attended to. Would definitely consider another visit.

I am a huge fan of Jackson & Rye, and have eaten regularly at the Chiswick, and at the Richmond Restaurants. For the first time I was really disappointed with the service and taking two hours to basically be served an extremely simple meal, (without coffee). Particularly as we decided to go there for our Valentines Dinner after eating breakfast at Chiswick on Sunday. I was also surprised the Restaurant decided to do nothing special to mark the occasion! I think they are missing some major opportunities! The food was good as usual, but if their attempts to delay my meal between courses was to get me to drink more beer, which I did, they are at risk loosing an extremely loyal Customer!

Great cocktails. Food is good although I think they are better at breakfasts (which are terrific) than dinner. Great place to sit and good atmosphere I have been before and will go again. Try it.

My current favourite local Sunday brunch spot. Good food. Friendly service. Undersized cocktails. If they were to serve them in adult not child portions it would definitely be a 5. :-)

Great restaurant in Chiswick, the food is delicious, reasonably priced, good wines and cocktails selection. The service is also good. I would give 6 starts if the menu would be updated a bit more often

We always enjoy visiting this restaurant and the food, service and ambiance is generally very good. Last night the fish cakes, chouder, buttermilk chicken and short rib were very nice but the swordfish with salad leaves and potatoes was too dry; the sauce described on the menu sounds perfect but it's little more than half a teaspoon of dressing in the middle of the fish. I've tried it twice now and been disappointed both times, but overall - a very enjoyable meal.

Food was tasty and our waiter was great! The food came pretty quick and the staff were attentive. We didn't feel rushed neither did we have to wait for service. Will definitely be going back!

It was really good food, the service was excellent and the atmosphere was lovely as ever. Fab as always - will look forward to my next visit!

Our server was fantastic. She was really happy and chatty, fab, gave us plenty of time but didn't forget about us. Food was really good too.

Great food and lovely atomphere. Defiantly worth a little weee trip for breakfast this morning. Will be back soon for abother helping of pan cakes

Lovely restaurant amazing food great flavours and some amazing and inventive dishes. Choice of whiskeys and yes to choose from could keep me happy for a long time and the bartender knows his drinks. For a cosy meal for two or a night out for a group great place to go. Though not good for kids in the evenings

Always have a decent meal here, my only gripe this time was my steak was slightly over cooked, I like it medium to well, pink is ok, just no blood and it was definitely well done, still I think it's very good, service is great, room is lovely, all in all a very nice evening out

The food was pretty good but we didn't appreciate being asked if everything was alright every 5 minutes when we were trying to have a conversation and then being harassed to pay and leave our table as quickly as possible. I wouldn't of minded if the place was busy and needed our table but there were plenty of tables available and therefore didn't like the feeling of being pressured to leave, we actually would of stayed for longer and ordered more things if the service had been better.

We particularly like the tuna tartare. We also like the ribs and the cod in the main menu. Good atmosphere, friendly staff and excellent service.

The service and attentiveness was excellent. Our waitress explained food option queries and we were not disappointed. The ribs exceeded our expectations. Definitely return again.

We had a fantastic time at Jackson and Rye. Our meal was Lovely, New York strip cooked perfectly. Service was brilliant, very nice welcome and waitress was excellent

We were sat upstairs in a booth. The restaurant has a great atmosphere. We had some lovely food and they kindly gave us time between our starters and mains because we had been a little greedy with our order! The service was great, as were the drinks - they had a peanut butter martini as a special which was so much fun!

Delicious food, beer and rye. Very attentive service. We'll definitely be returning.

I love this place. Food is delicious, service is wonderful, and if you get a corner booth table, it's really cosy too. Perfect for breakfast, lunch or dinner.

Good location. Food was ok but nothing amazing. Good for a quick bite but would try something off the normal menu next time instead of the brunch. Service very good and very friendly staff and not too pushy which was fantastic. Sent the restaurant an email and didn't get a reply so had to call 2 days later and the person on the phone wasn't friendly or apologetic.

Very nice setting and good food. Reasonably priced for chiswick. Quick and attentive service. Would recommend to anyone looking for a casual place to go out and eat dinner.

Good food, with a good variety of options. Service could be quicker but we were compensated for the long wait with free drinks, which was much appreciated.