Reviews of Jackson and Rye - Richmond (921)
Read what people think about Jackson and Rye - Richmond. All restaurant reviews are written by verified Quandoo diners. Learn more about Jackson and Rye - Richmond before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about Jackson and Rye - Richmond and book a table with confidence!
921 reviews
921 reviews
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Good food at a good location with friendly, attentive staff. The menu is varied but not so packed with choices that it effects quality. Everything I have had has been fresh and tasty. It's a great place for brunch on the weekend.
Arrived to be seated in a corridor where people were struggling to get past us with trays of food and drinks , had to move my chair to let someone past with a pushchair . We asked to be moved and were moved to a more comfortable and appropriate seat . Not the fault of the restaurant but we were then seated next to a group who had 4 screeching toddlers which was very disruptive when trying to enjoy lunch with friends . We ordered our 4 drinks , the wine I chose which was Pinot Grigio from the menu was not available , my other choice arrived , but the other 3 drinks didn't appear until I asked a waitress , we spotted the tray of drinks sitting on the counter , no one had noticed them or made any effort to check up who they belonged to . Our waiter was new and a bit nervous and was helped out by another member of staff . After a very long wait our food eventually arrived . The food was fine and the rest of the service was taken over by a more experienced waiter . Found the whole experience a bit dull ,the other 3 guests had never been to Jackson & Rye , don't think they were very impressed ,can't say I will be rushing back there again .
Great food great service a very enjoyable evening for my sons 18th birthday. Nice touch with candles and singing with dessert.I will return very soon
Lovely place with very friendly staff. Food was excellent and portions very generous - can recommend the buttermilk chicken - I found the steaks slightly too salty
Delicious food, we had a range of appetisers and most of us had BBQ/steak. Dessert sundaes were amazing also. and lovely atmosphere. I would definitely go back, really want to try their brunch!
Very nice Saturday morning breakfast. Great menu options, great food and great service. Also, atmosphere greatly enhance by the views of the River. Highly recommend Jackson+Rye for breakfast (and dinner for that matter, based on previous experiences).
Wonderful service and the food was amazing. Couldn't fault it. We will definitely be back and give the rest of the menu a go. Great location too
It was a fantastic evening. We were welcomed with a great smile form the Maître D. The waiter was a bit too familiar to our liking, but the manager saved the situation. I would recommend.
Super tasty food, the beef brisket with corn bread was amazing. A big fan of the different varieties of Bloody Mary Cocktails. They even brought a birthday treat for my sister which was quite unexpected!
Excellent service and outstanding value for set lunch. Beautiful setting overlooking the Thames also good for people watching. Tasty meal not too heavy for lunch.
We had an absolutely amazing time! The food was delicious, the staff were incredibly attentive and knew the menu very well. Excellent recommendation on the Lovechild cocktail! Thanks for a great evening Jackson and Rye Richmond
The food was very yummy. Our table was a little on the small side and our waitress could have been a little more friendly. LOVED the Melting Chocolate Sundae!
As Usual we Had fabulous service and brunch with the stunning river view! What more can you ask for a Sunday morning! Thanks So much all!
Excellent service and food! Will be back again very soon :-) Always have a really great time here - the ambiance is amazing, thanks again!
Excellent service and fine food, perfect ribeye, great truffle mac and cheese to name two coupled with buzzy atmosphere made for a great evening for our mixed group including two teenagers. Only drawback was loudmouth next door! Back again soon.
The view was lovely but we waited 45 minutes for our food. The manager removed starters and drinks from our bill & apologised. I had the shrimp burger which had no taste.
Service was great, menu diverse - unfortunately the actual product was not to my taste. It was cooked and presented beautifully, but the 6 hour smoked meat was a bit too heavily smoked for my liking.
Used to be great, now they put six people on a table for four and pack as many people in as possible. Not enough room to sit and east but I am sure they're happy with the extra money!
Nice place on the river in Richmond and food was really good at a reasonable price but the service was really slow. We had to ask 3 times for tap water.
I love this place! Great food, brilliant virgin Mary's and lovey, friendly staff. Plus it's right on the river so if you get a seat by the window the views are gorgeous
Brilliant as always. Tried the shrimp burger today and it was really tasty, especially with a bit of chilly sauce :) the service was really good and never rushed. Thanks!
Love the food and you do pay for quality. Only feedback is on the steak. I had the 400g ribeye and all you get is chips. It's a bit sparse. Add some lettuce, coleslaw and tomato, it'll make it look ten times better for pence.
Good atmosphere and menu. Service was quite slow for drinks but cocktails were nice. Food was good, would recommend the buttermilk chicken. Overall a nice meal but don't expect to be blown away.
Great atmosphere. Accommodating. Good food. However our waiter disappeared and we were left waiting for 30 min. That said the host compensated us and in fairness we weren't in a rush. Just a slight confusion over the birthday celebration.
Menu choices were great and all our food was delicious. Our waiter was excellent and very attentive. The restaurant itself was beautiful. Great restaurant experience from the moment we stepped in and till we left.
Nice riverside setting - beautiful place to eat outside on a sunny day. Diverse menu with something for everyone and the service was great too.
Great views, great service and lovely active, friendly atmosphere. Food was nice too!! Very good choice for our afternoon Brunch with something for everyone to eat.
Very friendly staff and felt very relaxed during our meal. Food served reasonablely quickly but as we visited on a Sunday lunchtime they were busy.
I'm usually really impressed but this time it was a real let down. - waited ages for our drinks (arrived after the food, only when I asked where they were). - ordered one of the egg dishes but wasn't impressed at all. - you can't put avocado on granary bread (it goes soggy and tastes like mush). Use sourdough instead like ALL other good brunch places are doing! - literally had one tiny rasher of bacon - not good enough. Quite disappointing overall and won't be returning for brunch at least.
Restaurant is in great location and it is a nice place but the food was lacking. Normally am really impressed but service was slow and food didn't have same standards as normal.
Nice vibe to the restaurant as an upmarket TGI American concept. Service ethos good but even though only half full, we were kept waiting for starters and then mains. Once you have to ask where the food is, it changes the relaxed feel to a family meal. No apology offered and staff certainly didn't pre-empt the problem by approaching the table with an apology and reassurance despite seeing we had been waiting 15 mins etc for easy starters. When asked, we were told some food was ready on the pass but they were still waiting for other dishes to be completed before all of it could be served to us - hardly a professional response as guarantees something will be cold. So this was a kitchen problem, handled badly by front-of-house staff. Cost for 5 was £180 which is a fairly large bill for an average experience. Very unlikely to repeat visit.
the food was good and the sevice was better although theckitchen was a little slow, great view of the river, would go again maybe when the sun is shining.
Service too slow. Only got paper napkins, every other table had cloth! Table weren't laid up ready when we sat down. Some dishes had clearly been under the hot lamp too long. Shame. Kingston branch far superior in every sense. Won't be using again
I got food poisoning after the dinner, throwing up all night.. So horrible experience !! I had pasta with prawns, my quest had brisk, which was off , they apologized to us, after serving it ..very embracing for me, which I brought them to the restaurant!!
We had booked a table for 2. When we arrived 15mins early we were given a table that had been squeezed next to the bar where all the staff had to squeeze past with empty glasses. Ordered brunch, pancakes and heuvos rancheros. After waiting for an hour and ordering 2 los of drinks to keep us going the waiter said their had been a problem and our order was forgotten. When it did arrive another 25mins later the pancakes were good and fresh but the heuvos rancheros had clearly been sat for ages with cold eggs. I ended up asking for him to speak to the manager as we wete charged full price and a service charge. In the end they removed the service charge and the pancakes (which they had overcharged for as charged for a more expensive item than the one we ordered and received). First visit and extremely disappointed.
Very good service and the food was great. There is a vast choice of food, something for everyone. Good for a quick lunch especially if you need to get back to the office!
Service was efficient and menu interesting. Pay was satisfied with venue. Table was a little cramped, weather assisted and Richmond is pleasant in the sunshine.
The food was very tasty, I had the buttermilk chicken with sweet potato fries and slaw. The atmosphere was lovely and the service was great!
The food was tasty, portions were too light, I felt hungry when I lefts I had the salmon fillet, the filler was deep fried, there wasn't much quinoa, and it was just a bit average. My dad had the avocado and ricotta salad, again was way too light. Like I say, food was tasty but it was overall a bit disappointing. I won't be recommending or coming back to this restaurant anytime soon.
A great place to go. Overlooking the river whilst eating brunch its picturesque. The Smoked Pulled Pork Hash is my favourite thing to have there.