Jam Restaurant

We visited on Sunday lunchtime, 7 girlfriends for brunch. However, we were extremely disappointed with our overall experience at Jam, not least with the food. To start, the restaurant was cold, then a couple of us ordered coffees (2 flat whites) which were also cold and had to be sent back. We then ordered food, which again was cold despite us each ordering different dishes. We informed the manager, saying we didn't want to send the food back due to not wanting it microwaved. He did apologise and said he would have a word with the chef because there was no excuse to be made for the temperature of the food as the restaurant was far from busy. During this conversation though, he did use some profanity which I found both unprofessional and inappropriate. One good aspect of the service was that my friend didn't like her food and he offered to change it for something else of her choosing. Overall though, I am disappointed. We won't be returning or recommending the restaurant to our friends and family. As a gesture of goodwill, I feel that we could have been offered some drinks, to compensate for our disappointment with the temperature of the food or there could have been a deduction made from the final bill.

booked the restaurant for a works Christmas meal, we were really looking forward to going, to say we where disappointed is an understatement,i ordered the steak ciabatta,which came on a cold pumpkin seeded roll, the steak had a large piece of grizzle through it, a colleague ordered this too, and hers was the same, another colleague ordered vegetable lasagne, which was actually a ratatouille?? bland and flavorless,was the theme throughout the mains!, three of us ordered desserts,thinking they couldn't get them wrong, how wrong we were!! lemon meringue pie, the meringue turned to dust at the touch of a spoon,and we couldn't get a spoon through the pastry, i sent it back to the kitchen, with no apologies to the table, over any of our comments, we definitely will not be going back there!!

We both had a lovely afternoon and staff were lovely too! Food was really nice, will be back again for Mother's Day with my family x

Saturday breakfast was freshly cooked and tasty. Lots of toast! Waitress was very friendly and attentive. Unfortunately off the beaten track and not as busy as it deserves to be.

Lovely venue. But was very quiet so lacked atmosphere. Shame because it has a lot of potential and should be busier. Location doesn't help. Main meal was nice but desserts weren't great.

Excellent food and a friendly service in a relaxing atmosphere, clean and welcoming on arrival and good service and not a bad price on the menus

We Visited jam today, Great friendly service, beautiful restaurant with lovely decor and lovely food, had a lovely time, would definitely recommend and will be back,

Really friendly staff. The menu was varied with plenty to choose from. We were sat in the booths which was really good for a group.

Lovely restaurant , with gorgeous food and fantastic staff . They couldn't be anymore helpful and polite . Found it on the internet and booked not knowing what to expect but it's a gem . Will definitely return . would highly recommend .

Staff were very friendly and the food was delicious! Would definitely recommend and am looking forward to going again soon! Thank you for a lovely afternoon tea

Lovely food , well presented and served . Staff were helpful and enthusiastic. Premises clean and well presented, very central location , easy to get to

Excellent knowledge of Gluten Free and Coeliac, dine with confidence. Caters for coeliac or non coeliac with an extensive menu. Very stylish decor, fabulous friendly staff. Will definitely visit again!

Brilliant customer service, very attentive staff, nice afternoon tea, sandwich fillings were overwhelmed by the type of bread used and therefore dry. Stylish interior, tables not too close together, overall a good experience.

Fantastic selection of gluten free foods. Went for the afternoon tea and it was delicious. Will definitely be returning very soon to try the other meals on the menu

It was perhaps unfortunate that there were two large parties in the restaurant so it was very noisy although there weren't many other people there and I had a large booth to myself. The lighting was very bright and even with the retro decor I can't say there was any ambience. I ordered beetroot smoked salmon which honestly didn't taste of anything although the celeriac remoulade was very nice. I ordered chicken stuffed with mushroom and wrapped in Parma Ham. It was very tasty but not hot enough and quite dry so I asked for more of the "jus". The service was excellent considering the two big parties. Not sure I would go back but worth a visit.

Lovely afternoon tea with friends, the only downside was you have to pay for extra tea. Other places offer unlimited. Was nice to try new places

Beautiful surroundings, spotless clean, lovely atmosphere, super staff very friendly and gorgeous food, especially for gluten free. Would highly recommend and will definitely return. Thank you

Had afternoon tea. Absolutely lovely. Beautiful surroundings. Staff attentive and friendly. Place is so relaxing. Will definitely go back. Really reasonable. Prosecco and strawberries were delicious

excellent choice everything on the menu suitable for coeliacs. good service and great food, what else can you say. well worth a visit for anyone, gluten free or otherwise

Booked for my Nan's birthday and she loved it. Staff were very friendly and welcoming. Afternoon Tea was quirky with mousses and trifles, as well as the classic scones with jam and cream. Great quantity and quality. Would definitely go again!

Lovely food and great service. We had a coeliac in our party and therefore it was brilliant to find somewhere where she could eat safely and choose anything from the menu. Highly recommended!

Great gluten free choices.big potrions and good serviced.Good to know that everything in the restaurant is suitable for celiacs.Will definitely be going there again soon

Took my my mum for afternoon tea here, we received a lovely welcome from their attentive staff, the food was delicious and the cocktails were fabulous, I would definitely recommend.

Gorgeous place, afternoon tea was lovely looking forward to returning for a friends bridal shower. Staff were lovely and service was great, highly recommended this place

Really enjoyable meal. Manager was chatty and knowledgeable. Plenty of gluten free options, including choices I hadn't had in months/years. Well priced and Will definitely return.

Lovely clean place and very pleasant staff. Lovely afternoon tea and would definitely recommend. Would love to return to try other treats from the menu.

Fab food...good services..enjoyed the procecco tea..would deffo go again to try the rest of the menu..lovely setting with nice lighting...well done Jam 5 stars 😊😊😊😊

went for my birthday afternoon tea with 3 friends, one coeliac - as am I - and 2 others. The service was great and we were looked after so well. the tea was superb,. I asked for a veggie version and it was delicious. Everything single thing was great, tasty and fresh. I will certainly be back. (this was my 2nd visit). Next time maybe we will come for dinner who knows!!

Afternoon tea was attractively presented. Lovely sandwiches and delicious cakes. Scones could have been lighter. Good service. Decor is very stylish. Good to see a gluten free establishment .

Fantastic food, fantastic cocktails and, you guessed it, fantastic service!! Such a good idea to have all gluten free food... The chefs are so talented!!

Took advantage of the September Afternoon Tea offer - 2people for £25. Great Value for such lovely food and surroundings! Made to feel welcome immediately and the service from staff was brilliant. Would highly recommend!

Great restaurant, excellent staff and service.. Will definitely recommend especially as it has a good gluten free menu which was the reason why we chose to go there. We took my mum who can only eat gluten free food, she was in food heaven. It's the first time she's eaten proper fish and chips since her diagnosis almost eight years ago, she's craved for it all this time, so it made her day as the food was fabulous. Will be making many more visits to this restaurant in the future.

Really lovely desserts and scones. Although the sandwiches were nice they definitely needed more filling. Was shocked that for extra tea you had to pay £3 a pot. Every other afternoon tea I've been to has been unlimited tea. The place was really nice and clean and the service was excellent. The man who waited on us was very pleasant and chatty and explained the food and teas brilliantly.

Loved the afternoon tea, with a good selection of goodies to eat. Excellent service, and lovely surroundings too. Can't wait to go back. Definitely worth a visit.

Cracking scones, great tea. Couldn't help us enough. Flexible with our order. Definitely will go again. Would recommend this place to any one looking for afternoon tea

Spent several hours in here on Saturday afternoon/evening having a catch up. Lovely afternoon tea and yummy cocktails - really looked after by the staff, would recommend to anyone!

My second visit this month. Great food, friendly atmosphere and good customer service from the staff. Would definitely recommend especially if you are gluten free.

Great to be able to choose anything from the menu, for our gluten-free friend, and a good menu for us all. Service was friendly too.

Amazing place! Excellent service, excellent prosecco afternoon tea and cocktails! Great atmosphere! One of the best places I've been!! Would highly recommend!! Will definatley be going again!! 👍

choice for gluten excellent. the staff are lovely, especially the young man that served us, ever so helpful, and friendly. would recommend this restaurant. only thing music a bit on the loud side.