Reviews of Portofino - Hanley (193)
Read what people think about Portofino - Hanley. All restaurant reviews are written by verified Quandoo diners. Learn more about Portofino - Hanley before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about Portofino - Hanley and book a table with confidence!
193 reviews
193 reviews
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Food was Great!! Pre theatre menu .. !! We sat upstairs, would have preferred to sit downstairs, we did get forgotten!!
Food was absolutely amazing. Staff were very attentive & polite.
Lovely service, very hospitable environment & good food. The menu was also nicely varied
Excellent friendly service and superb freshly cooked food. Back soon!
The food was good at reasonable prices and a nice atmosphere.
Such lovely staff , 3rd visit to this restaurant and the quality of the food is beyond exceptional.
This is our second visit to Portofino. Once last year, and now again this year for our anniversary. The staff have gone above and beyond for us, making our night very special. The service was lightning quick, every cocktail that we had was delicious - especially the espresso martinis! This is a highly recommended restaurant and we are so grateful for the friendly service. Can’t wait to go again!
Amazing food and service thank you ! Defo be back
Quick service, great food, reasonable prices and staff made sure our food came with enough time to get to the theatre after. Would definitley reccomend.
Seven of us Saturday night, fantastic atmosphere, Marko and his team were exceptional , food and service was amazing, great selection of wines , a must for any fans of Italian cuisine. Harry Foster
Always great. Great food, great service, great price. Thank you
Staff were attentive and quick. Lovely atmosphere and they even wished us happy anniversary
Lovely food & staff, nice friendly atmosphere with good service
Great service great food great atmosphere, thanks . Would defo eat here again
Lovely food, very hot and tasty. Staff all very friendly and professional.
Walked out without ordering, place was half full of very loud people just sitting there drinking , on the way in was barged past by adelivery driver on his way out, wanted a meal at a nice upper-class style restaurant, couldn't even hear my wife across the table, so not classy ,can't comment on the food as didn't bother to stay and order. It was reminiscent of being in a pub bar. Won't ever bother again.
Lovely welcoming and perfect service. Food was absolutely outstanding. 5* plus
Consistently good food. We always go there when we go to the theatre.
Great service and food, will definitely be returning very soon
Lovely meal and friendly service, will definitely be returning soon
Beautiful food in a beautiful restaurant. The service was excellent.
Excellent restaurant the food was absolutely delicious, piping hot, easily one of the best Italian restaurants for miles. Service was excellent, staff and owner very attentive to their customers to ensure you aren’t waiting around for table service. Very very quickly served food, it was outstanding and high quality. Came for an evening meal with a last minute reservation.
Needed a place to eat before a concert at The Victoria Hall. Searched online and this app appeared. Wasn’t sure of where to eat and Portofino popped up. Visited for the first time. Was very impressed! The restaurant from the outside you could arguably say it isn’t as attractive as the inside but don’t let this affect your decision to eat here. It is literally a two minute walk from The Victoria Hall so VERY convenient for theatre visits. Opens at 17:30 but was open to customers before this time so no need to wait outside. The food was so tasty and fresh. It came fast with attentive service and a great environment, even lighting the candle at the table as soon as sat down. Warm, nicely presented and almost cosy interior. Sat in a booth which could be more intimate and comfortable than a table mid-floor. Would certainly recommend this place and should I visit Stoke in the future, will definitely eat here again! Thanks for a great meal to start what was a great evening!
OK food at a reasonable price - from lunchtime menu. Lacked any real subtlety or novelty in regard to flavours but very good value for money.
Friendly staff. Amazing devour and nice ambience. Good quality food. Nice portion size. Prices are good value for money
Great food, excellent service. Liking the newly refurbished dining area
I love it here and the newly refurbished decor makes it feel vert stylish
Great service lovely food freshly prepared. But don’t think they knew about the booking I made online!!!
On entering the downstairs was completely under renovation - and the bar not properly open - food was ok - service good but not as previous - has it been taken over?
Great people, great food, great service. The whole family enjoyed it!
Second visit within a week. Impressed. Very polite staff members. My food was delicious and very filling.
Amazing food and fantastic service. Prices were reasonable too. Thanks
It’s a very good restaurant. Didn’t get what I wanted originally but the alternative was equally good and well prepared
Lovely restaurant staff very pleasant, food is of excellent quality and portion sizes perfect
Food was amazing. The waitress was very attentive, polite and made our children feel comfortable and they enjoyed ordering their own meals. Will definitely be back.
Amazing food really enjoyed it :) I’d come back again
The restaurant smelled of open drains ,we realised it was coming from upstairs,, There Pepsi and lemonade was flat and the food was average at best won’t be going back
Food was lovely the lady who served was very efficient
Excellent welcome and excellent food!! Very well priced and excellent service!! First time we’ve visited and we’ll be back!!
Great food, great service and a great atmosphere. Excellent restaurant