Stein's Berlin in Kensington

The staff was very helpful, and attentive. The food was delicious. We'll be back.

This is a cafe serving authentic but basic overpriced German food. Good German beers.

Great german food - service a bit unpredictable but good enough if chased. Good ambiance

The overall experience was very poor. Started with the waitress not knowing what was on the menu. As the venue got busy the service dropped! Half an hour after we order we were told our food wasn't served at the weekend. We order dessert but that took so long we decided to leave. We then had to wait a long time for our bill and then we were charged for the food they don't serve at the weekend! Service charge was already included. If we had the energy by then we would have asked for it to be removed. No apology from staff for bad service no goodbye or thank you when we left. Other diners were dis satisfied and I hope they feedback the same

My guest was at first confused by the menu being primarily in German but soon found what she wanted. The waiting staff were personable and friendly. For a restaurant labelled BERLIN there was a remarkable amount of Austrian food. The décor was simple. The level of music was OK at lunchtime but when I had gone by one evening it sounded pretty loud.

Waited 15mins just to get asked for a drink order in a third full restaurant. When we finally ordered, we weren’t notified the main would come out 5 mins after the starters, when we asked for the main to come out later it was brought out 1 min later again. Food was nice. When we had finished our meals, we were left for 15mins, when we finally flagged down a member of staff they only brought the bill and left the food on the table. Overall, nice food, awful service.

The food was all right, but service is horrible. There were not enough waiter/waitrose available..

The flammkuche is amazing... There is a little terrace but was fully booked. Nice place with good music.

We really enjoyed our Sunday evening dinner. Everyone was helpful and friendly and nice choice of great beers. Food was nice and will definitely go back!

We sat outside enjoying the weather and had delicious food I had 6 mini sausages with potato puree and I loved it

Horrible loud Latino music blaring that started just as our food arrived. Hopefully they put an end to this because the Stein’s brand deserves better.

lovely food and drinks! Staff friendly and happy to help, shame the quark apple strudel was not available today, 12/7/19

Really nice restaurant, great food, we will certainly come back again.

service was slow, being in the area with tables, felt cut off and difficult to attract attention; menu no good for a coeliac, even the special salmon was rather dried and as the sauce had flour they gave me small salmon just on rice, quite expensive for what it was, no attempt to accommodate; wife's schnitzel was tough, wont be going again.

Great german food!!! I am from Germany so I can compare!

Service was disappointing, especially since it was a quiet time.

It’s a real hidden gem serving good German food at very reasonable prices. It has a large garden area for eating out but the experience was slightly marred by the extremely noisy building work taking place directly next door ( over which of course they have no control). Sun umbrellas or some type of shade protection would be welcome. Service was outstanding.

The food turned up at different times for each of our party. The mains arrived before we had finished starters. We seemed to be invisible to staff.

First time visit and really impressed, the staff were friendly and helpful, the food delicious, and as we were going to the Albert Hall for the matinee it was really handy, If I have a criticism at all it is that when I booked wanting the pre theatre menu I was not informed this was not available on a Sunday. However it will not stop me coming again.

We had both decided to order a dish each , then we got pushed by waitress we felt to order a sharing platter as she said it was better option for what are had ordered . Which we in fact we didn’t like since it was nothing like the two dishes we had planned to order . We also had to wait a very long time for our bill .

The food is amazing and I enjoy the atmosphere, but the service is so bad that unfortunately I won't be returning to the restaurant.

So disappointed. We had to leave without ordering. Your young staff (in an empty restaurant) gave us a listless bordering on hostile greeting (and had to be prompted to do even that), grudgingly showed us to the terrece, gave us stained menus. We sat there in the terrace for ten minutes with no recognition or service. So we left, feeling unwelcomed by a clearly very uninterested staff. You can tell a lot by the warmth or coldness of the greeting. Went instead to Brompton Food Market: the lovely experience there could not have been more different.

Food was delicious! Several options for vegetarians (like me) and vegans too. Restaurant is nicely designed and maintained. The service was a little hit and miss.

good atmasphere especially outside Table in summer day (until dark)

We have visited the Richmond and Kingston venues which both have their own very different vibes. This is an excellent addition housed in a beautiful building. We sat on the terrace and shared a platter. The food, service and venue where all great. Highly recommended

Great selection and quality of food. Topped off with a beautiful terrace facing the park. 9/10 will visit again.

Lovely service, delicious food and great atmosphere! I would definitely recommend!

We enjoyed the food. The atmosphere is a bit sterile - more like works canteen!

We were there early evening before going to a concert. We were seated promptly but it was a quiet time. The service was good and the staff very pleasant. It is a lovely restaurant, tastefully decorated with scenes of Berlin, naturally. We would eat there again.

Really nice atmosphere, great food and service! Highly recommended. Will be back.

Food excellent , service very good but seated near open kitchen door which meant noise from kitchen and not very attractive view.

Tasty food and good sevice but overall a disappointment as the portions of the fixed menu dishes are far too small. We were hungry when we left eventhough we had 3 courses.

Very interesting German food - quite authentic but with a twist. The waitress was very friendly even though the wait who took the payment was less so.

It’s a great addition to the area! Great snitzels and fantastic Aperols!

Good food, great atmosphere and really nice staff! I will come again.

Portions were very small but apart from that, food was tasty

Seems German food not entirely to our taste but this is not the fault of the restaurant! Service and atmosphere very good.

Nice staff and great food enjoyed it a lot ....

Delicious food and excellent service, relaxed atmosphere and comfortable ambiance.

We took a couple of pints. The beers were pretty good, prices are reasonable. We shared a cheese board, good as well, more bread would have been better