Reviews of The Mountain Restaurant (310)
Read what people think about The Mountain Restaurant. All restaurant reviews are written by verified Quandoo diners. Learn more about The Mountain Restaurant before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about The Mountain Restaurant and book a table with confidence!
310 reviews
310 reviews
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Glad we booked, very busy, table ready, food a little slow to come out.
good location, lots of parking - food very good too
Service and atmosphere great, but log fire made it a bit warm! as not a cold day.
Very lovely service meal came quite quickly as it was full staff made my 2 girls very welcome
Very cosy, never seen such huge scones. Very lovely staff
Lovely afternoon. Great meal. It was lovely to see people reading and playing dominoes, sharing family time.
Perfect! I'm recently vegan, and the options were great! Thanks :)
First of all I want to say that the lady who dealt with our complaints was absolutely fantastic. She agreed with our findings and sorted the bill accordingly and served us complimentary wine and coffee as an apology. But....Sadly we were very disappointed with the food served. We were a table of 10 and we had to complain about 5 of the 10 meals. The lasagne was burnt on the top and the pasta was mushy and like paste. Obviously pre prepared and possibly cooked from frozen. The croque monsieur wasn’t cooked and was more like a cheese and ham sandwich with grilled cheese on the top, it also arrived cold. The super green salad was basically a plate of green leaves. No seeds, pulses, hummus and they’d run out of avocado. The chicken for an additional £2 was quite clearly pre packaged and consisted of 4 tiny pieces which were rubbery and processed. The coleslaw was basically dry shredded cabbage, lacking in any flavour or dressing. Although we were very disappointed as this was our Christmas family get together, we do feel that we were treated with respect and they did as much as they could in the circumstances. The prices of the food really do not represent the quality of the food served. Sadly we will not be returning or recommending you to friends or family. The food served is basic restaurant food that should have arrived tasting and looking great, sadly this wasn’t the case. We would actually question the chef here. This isn’t difficult food to prepare to a good standard. The environment is welcoming and warm with log burners and a great log cabin feel but it was a huge shame that we all left feeling very disappointed.
Fantastic food great service staff friendly cosy atmosphere relaxing feel
Nice fire burning, but we were seated next to the door to the car park. Everybody coming and going leaving door open. Would have stayed for a dessert but was fed up getting a cold chill and having to shut the door.
We had to wait a while at the till to be shown our pre-booked table. Food took a long time to come and it was the smallest portion of salmon we’ve ever seen (although it was cooked nicely). We then queued again after we helped ourselves to cakes but weren’t offered any cream to go with them. Excellent range of gluten free cakes. The coffee we ordered never came and we had to ask for it again. It would have been nice if our dinner plates had been cleared so we could have our cakes on an empty table. Overall a disappointing visit with inattentive staff.
Good food and service. Too many noisy kids for our liking but not the fault of the restaurant
Lovely food, great atmosphere, brilliant customer service, nice Christmas feel to it.
Good value and quality of food. Service was good even for a very busy Sunday lunch time
Lovely food. Busy and nice atmosphere. Cold breeze regularly through restaurant though which made legs cold!
We were staying locally and had visitors so this turned out to be a wonderful option for lunch. If we are in the area again we shall most certainly visit.
Had to wait nearly an hour for food 12.45 got it around 1.45, then went arrived chips mis. Santa arrived with his Elf which was a lovely surprise. Male waiter never spoke or smiled until we spoke.
Very nice, ham & cheese toastie. Made up for no jacket potatoes today.
Really great atmosphere - lives up to mountain ski lodge theme extremely well. Little bit loud, but was quite busy as Sunday lunch time, and was more cosy and atmospheric than an annoyance. Sunday roast was lovely - meats (turkey and beef) were great. Only slight let down was the roast potatoes being a bit hard and not crispy. Staff were really friendly and helpful. Food presented nicely and with plenty of side dishes and sauces to choose from. Plenty of gravy brought over when requested. Really great experience.
Very enjoyable - lovely atmosphere - long queue to pay
Lovely Sunday lunch - nice friendly atmosphere and the service was very good
Always great service, lovely food and friendly staff. My favourite place for a girly lunch.
We Loved it all and would come back and eat again
Will be back to sample some of the other items.
Lovely venue as always. Great atmosphere with live music. Food was also very good....enjoyable evening!
Lovely place to be, so beautifully decorated as a ski lodge. Love it!
Yes very nice . will be coming back thank you.
As always, good food, good service at great prices. The staff had fulfilled my request and seated us in a booth
Lovely friendly restaurant. Nice atmosphere and very friendly staff. Great.
Great customer service, food and atmosphere - lovely lunch. Thank you.
1st visit for sunday lunch. Absolutely lovely. Will definitely go again and recommend. Only feedback would be around desserts...you need to provide a fork as well. Plates not great with cream..apart from that delicious!
Lovely restaurant, good service and tasty food, would definitely visit again 😊
Lovely place. Lovely food just a shame no scones left. Will be back. Highly recommend.
Lovely food! Atmosphere was very pleasant. Service was fast and all staff were very polite. We will definitely return.
Great place for a lunchtime catch up. Lovely atmosphere & tasty food.
Lovely cozy surroundings, friendly Staff great food!!... especially the cakes!!
Lovely venue and atmosphere. Good service and choice of quality food.
Very impressed. A lovely place to meet and eat. Food and service were excellent. We will definitely eat there again, a lovely atmosphere.
Great food, service and atmosphere. We’ll definitely be returning again in the future!
Love everything about this restaurant, the food is lovely and the staff are very friendly and helpful. The scones are a must try!! Huge and tasty.