Read reviews about The Swan Hotel Smoke & Taphouse here! All reviews have been written by Quandoo users that have already booked and eaten at The Swan Hotel Smoke & Taphouse. We try to be as transparent as possible by providing you with real guest experiences. Find out what other diners are saying about The Swan Hotel Smoke & Taphouse.
Lovely food lovely restaurant and staff Prices are good for the quality
Lovely people, lovely service, lovely food. Not much more to say. Just lovely!
Absolutely brilliant food is fabulous very friendly and accommodating can’t do enough for you ❤️
Lovely food, friendly staff, reasonably priced shall definitely return soon.
Food was lovely. Nice to have the choice of changing fries to upgrades etc. We asked for a bottle of prosecco and found it wasn’t chilled, so were offered to put it in the fridge for 10 mins then had a bucket with ice. Unfortunately this didn’t really chill the wine. I believe for the price of £24.95 a bottle we should have been offered the wine list to re choose or offered some small individual bottles instead which were chilled. We waited quite a while to order our food, about 25mins. The wait for the food was also quite long. We didn’t have starters so understand the wait was going to be slightly longer. But was still a long wait of about 30mins after ordering. We waited at the bar to be seated at 7.45pm and didn’t receive our food until 8.35/8.40. We had a pudding to share of chocolate brownie, which was gorgeous. But again we had a long wait for one pudding. When the bill come the sweet potato fries upgrade was marked at £1.50 despite the menu saying £1. This is also the first time we found the price the the prosecco. If it had been chilled and ready for us I would have had not questioned the price to my partner, but after having to wait for it and still receiving a warm bottle I thought that was a shame. I would suggest providing a wine or drinks list when tables sit down so they have a second choice in mind to ask for in the event of this happening to others. As if we would have had that we would have just chosen something else. But as we didn’t see any list we wouldn’t have known what other wines were available. When we received the bill we were told to go to the bar to pay. Despite many tables being addressed with the card machine. This is a shame as our bill was £74.95. For that cost I believe table service of the bill should be expected across the board. Not just to some tables. Saying this we weren’t really prepared to wait a long time for this service as we wanted to continue our evening. All in all the meal and atmosphere was lovely, but the long waits and warm prosecco put a dampener on the evening.
Place was closely situated to where we were staying, so we had a walk down. There is a lot to choose from on the menu, but we picked our favourites from there, I had belly pork other half had full rack of ribs. The service was very quick and friendly. The atmosphere was good too. It didn't take long for the food to come out and they looked really good. They tasted even better than they looked too! We were too full for pudding unfortunately, but there was a wide range of items on there too. If you are around that area i would definitely recommend trying it. It's probably worth checking their menu out online first too. There is also parking on-site/close-by too if you are driving! Price-wise, I think you are paying for what you are getting, so it's not on a cheap side, but what you get is worth the extra.
Great welcome, efficient friendly service, reasonable prices, great platter for two with authentic smoked meats, pulled pork, pork ribs, brisket corn dog and in the cob, chilli beans, smoked chicken. Two of our favourites was in the small plates selection...try the macaroni balls and the burnt ends (it’s the tasty bit of the brisket and is to die for) the sauces aren’t too sweet, really balanced and all meat is tender. There isn’t much of a wine list, three bottles to choose from but ours was a nice quaffer. The fries are hot and nicely seasoned, we will try loaded dirty fries next time because there will be a next time. It was great fun!
It wasn't exactly a busy night for them so we were seated quickly. The service was just the right side of leaving us waiting too long, I don't like to be rushed to order or between courses so this was just perfect for me. I guess on a busier night things might not be like that. The food was really good, I'd recommend the Macaroni Cheese Balls to anyone, they were fantastic. Everything was hot and well presented. If I had one minor gripe then the ribs were a little overdone for my liking but I still ate them all. Staff were friendly and efficient and thankfully not constantly in your face asking if everything is OK (always find that one difficult to answer with a mouth full of dinner). We'll definitely be back...
Great atmosphere at the Swan. With rustic decor the staff were so friendly and helpful. Great food we had pork belly with mash, very good and the brisket which is slow cooked-which was quite spicy a good hit of chilli which wasn’t mentioned on the menu. So had to do a food swap as one of us does not like spicy food. So worth a mention on the menu. Also we would like to see a wine list rather than the waitress telling us which wines they have, as we like to know a wines origin as well as grape variety to make a choice. But a great evening we will visit again.
Love eating here as we have done a few times now so booked for afternoon tea, I have to say we were overall pleased with the food but not as impressed as we felt we should have been. And it doesn’t match the quality of the main meals unfortunately. The let down was the cold meat rolls, we expected them a little warmer and the jam for the scones was very cheap. I am sorry to write little things like this but we feel small improvements like this would matter to us. It however wouldn’t stop us returning for main food again!