Jackson and Rye - Richmond

Consistently good food and service. The vegetarian breakfast is great and they are flexible with swapping items which is really helpful. Nice views of the river too.

Decent food and friendly waiting staff, but the main courses took over an hour to arrive. The restaurant ambience was nice but I’m not sure I would come back if it takes almost 2.5 hours to get through a 3 course meal.

Overall very poor service, due to not enough staff. No communication between the waiters, three different waiters traying to take our drinks orders. Had to wait 35 mins between starters and mains and then once finally finished with dessert, had to get up to get bill, then get up again to be able to pay. Did complain and the manager who was very nice and did discount our bill. Not had this experience here before, but never been on a busy Saturday night. Clearly understaffed tonight.

Absolutely excellent. Great service and food. Felt so welcome. Went to the ivy last week and the service at Jackson and rye was ten times better

Excellent brunch and service. The food, decor and hospitality was great. The video is beautiful and they were very accomodating of our two children. Thank you!

We had a great evening at Jackson & Rye last night. The food and wine were delicious and the service was perfect. The setting is lovely and the interior is very nicely done with a very calm yet slightly buzzy ambiance. We'll be going again.

Lovely food beautifully presented. The staff were so attentive and efficient which made our lunch date most enjoyable. Thoroughly recommend on every level. Fabulous location too with river views.

Jackson+Rye is located a nice place of Richmond and has a lovely and friendly staff. We really loved the food as well. We have a lovely weekend over there and enjoyed a lot.

Given a nice window table, friendly staff, food good, my salmon was perfectly cooked. Only reason I didn't give top marks was that they had run out of the side dishes that came with the salmon and instead came with quinoa which was quite dry & nothing else. We all had different puds, which were lovely.

Really good food and a wonderful waiter named, Theo. Only on a short visit to Richmond but I will go back next time I am here.

Good food and nice atmosphere, but there was a long wait to receive our starter - sourdough bread and butter! Reasonable prices and good location with views over the river.

I ordered the chicken burger for dinner and the bun was stale and the chicken was a tiny piece inside the bun which was about 1/4 size of the bun. It was an expensive bread meal, very disappointing considering I ordered a simple dish. Won't be ordering that again.

Nice setting overlooking the river - the decorations made it feel cozy, though it is a big space. We had a very helpful and attentive waiter (but not intrusive). Food was ok - the starters were better than the mains from our experience. Nice choice of cocktails, at regular (for London) prices. I'd probably go back more for the atmosphere than the food. But I can't speak for the full menu as I only partook in their Thanksgiving offerings.

Great place and got my windows seat. Service was good and good atmosphere. Will visit again in the future. I have to fill more words in this review in order to be able to post apparently.

Starter was fantastic. The main was terrible and the pudding worse. Service, location and atmosphere were lovely. If we had left after the starter it would have been perfect.

Staff super friendly, knowledgeable and efficient. Food spot on. Atmosphere relaxed. The calm before the raucous crowds at Rugby HQ down the road! We'll be back!!

Great service from the initial welcome to the farewells. It was my Birthday celebration and a great venue to feel spoilt. The food was delicious and we felt very relaxed. Thank you

The location could not be better. A table overlooking the Thames at a reasonable price for the setting. However, the only problem was the food was very disappointing. Good location, good service - poor food

Staff pleasant and we found the venue attractive. However it was very busy and we waited approximately an hour for our food although waiter advised us regularly that it would be coming.

The food was excellent cannot fault it at all The staff service was excellent but a bit slow but bearable to tolerate......the place was nice and clean and smart

Lovely meal, great view and location. Staff always very helpful. Had a plethora of different brunch options and the gin Bloody Mary, very nice. Highly recommended.

Very tasty brunch! Friendly and attentive staff and a stunning location! Definitely one of my favorite places for brunch in London! The scenery is breathtaking!

Excellent service, lovely drinks and tasty food! We loved the Thanksgiving set menu and the festive atmosphere. We always have a nice time at this restaurant.

Slow service and the food was not to expected standards. Was hoping for a better menu as this was first time having dinner at the restaurant

Service was great; had a bit of an issue with food in that 2x steaks and their gravy came out luke warm, however this was rectified without issue and we enjoyed the rest of our experience (including the Ferrero Rocher shots!).

This is a restaurant [and bar] that has all the right trappings of good food, a varied drinks list and efficient, friendly staff but doesn't take itself too seriously and responds warmly to customers needs of occasion and timings. Pretty ok pricing and of course an outstanding location.

Had a lovely time, food was of good quality and very tasty. Service efficient and very friendly. The table was great as right by the window.

Great location, busy with happy diners, great service. My third time to come here-even though I had a problem with my meal, the friendliness and efficiency of the staff made up for it. Will visit again.

Place was packed at 1200 on a match day, but service was still excellent! Steaks are out of this world, proper first date territory!

Lovely setting and staff however the food was disappointing. We all had the buttermilk chicken burger as a main, the chicken was lovely but was half of a small chicken breast, and the chips were chewy.

Faultless evening.... the service was great and very friendly. The food was delicious and the decor cosy and comfortable. We will definitely be going back!

Not as great as advertised. Service was good, in time and polite. Food was cold, dry and not appealing; I had salmon (dry, reasonable size) with lentils (cold and not fresh, looked microwaved) and spinach as a side dish that was floating in salty cram sauce. Not coming back!

We have only had great experiences at Jackson & Rye. Lovely location especially if you have a window table. Great food and brilliant staff. I cannot recommend them highly enough but we are there again next weekend - third one in a row - so that's a recommendation in itself!

Great food and quick, efficient service in a wonderful location.

Always good service and lovely ambience. Great Sunday brunch with a good selection. Sat in the window watching the world go by and the sun shining on the river !

This is such a W onderful restaurant which has a very relaxed feel. The service was quick and efficient. The food as always, was delicious.

Good steak.service attentIve. All round a good experience at fair pricing for outer London. Cheesecake was nice but very much on the runny side which was a bit strange

Very good service lovely waiter good food good price lots of selection would defijitely reccommend to friends and family. Wide choice of drinks available. Good service as always

Lovely setting and food. Great for a client meeting. I had the avocado benedict and my only grumble is the yolks weren’t runny but otherwise it was delicious. Service was friendly too

Great service and quality of food. Nice place next to the river and available for breakfast since eight in the morning. Keep in mind to book in advance if you need a spot as the place gets very busy easily.

Friendly, helpful service. Good food. Lovely corner table by the window overlooking the river. Not rushed - we were there for over 3hours and had a lovely evening. Thank you!

it was not a great evening. some of the food was fine but when my son complained about the fries the waiter was extremely rude . The carrot juice clearly was not fressed squeezed like i was lead to believe.

The staff are friendly, wonderful location by the river and I normally get the seats I ask for nearest the river view

The service was fast and the staff are really friendly

Amazing service. Great and friendly team. Brilliant drinks and nice food. Linguine not amazing but squid was lovely! Will definitely be back again. X x

Jackson & Rye in Richmond is so hit and miss. Full disclosure, I've now been there 6-7 times in the past 18 months. Unfortunately on this occasion it was a miss. It took 15 minutes to be told that the juice I'd ordered was unavailable and a further 10 minutes for drinks to arrive. Food service was more prompt, but the food was luke warm at best, with my portion of halloumi minimal at best if you compare to the two chunky slices you get from Nandos for example. There was food under our table and the next table along from where a child had clearly dropped its meal - we had to get that cleaned up before we could sit. It's such a shame it isn't consistently better. It's a great location for a brunch, very buzzy atmosphere, but when they are busy, it all goes wrong and you end up questioning the price of the meal etc. A real shame. Richmond needs better brunch venues - Jackson & Rye is getting by on its great location by the river and decent sounding menu, not on its quality of service.

The waiter was very attentive and the food tasted great, we had a nice view as the table was by the window

Great food and service. Good size portions. Coffee was good.

Long boring wait for drinks order followed by long wait for food order, oh guess what another long boring wait for poor food! Thanks x

Really great staff and feel to the restaurant with good food delivered with a smile. Nice bar if you just fancy a drink as well.