Reviews of Jackson and Rye - Richmond (921)
Read what people think about Jackson and Rye - Richmond! All reviews are written by verified Quandoo diners.
921 reviews
921 reviews
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Great setting and enjoyed the American style food and wine. My only criticism was that it took a long time for our main courses to arrive, but it was a Six Nations day so the restaurant was very busy!
Food was very average. Much better places to spend your money for a great breakfast. Probably the best part was the view of the river - that was nice.
The location by the river is great and the staff was polite and helpful. Great atmosphere in the restaurant too. I would highlyg recommend it.
Easy to book a table on line. Promptly met when we arrived and immediately shown to our table. Service was prompt and polite, food was good and the restaurant was packed and had a great atmosphere - it was Saturday lunchtime prior to England v Wales at Twickenham.
I visited this restaurant with mates prior to the rugby. Food was good with a great selection. Lively atmosphere. Would definitely consider this again. thank you
First time we have been for lunch to J +R for a while and much improved - new better menu (more varied and lighter starters) and more interesting wine list (try the merlot - really good). Will go again soon.
This was our first time at Jackson and Rye. It seems to be a popular restaurant with its location on the Thames in Richmond. Our food (with the exception of the ribeye my husband ordered) was delicious. They offer an extensive wine and cocktail list and can imagine sitting on the outside terrace when the weather is nice. The service was nice. As they got busier service was less attentive -we were offered desset menus but the wait to actually order dessert was significant. I would definitely return.
Great food as always and with a very good location by the river. Good service with staff willing to help with any dietary requirements needed
Great location and view. Amazing shrimp burgers and shared table starters. Good value for money too. Lovely staff. Very friendly and attentive. Perfect for a pre-rugby lunch!
Great service and food. We were not rushed but timely service. Good menu choice and tasty food. Location by the river also helps! 😁 😊
This place has great food options - my favourites are the huevos rancheros and forager's breakfast. Great brunch drinks, a beautiful view, and impressive prices. Our new favourite breakfast spot, for sure!
My friends and I celebrated 2 Birthdays on 2nd Feb. We had a great time, felt very welcomed, enjoyed the free Bday treats!thanks so much
Excellent colleagues who deliver great service. Lovely hot and fresh food. Great location alongside the river in Richmond. I cannot recommmed it enogh there. Definitely worth a visit.
Fab restaurant! We got a great table by the window overlooking the river and the best waiter! Only negative was the fries that came with my meal, unfortunately they came out pretty cold and soggy. However great food apart from this and lovely desserts. Will definitely be back.
We had a lovely meal last night at Jackson and Rye. Great customer service, fabulous atmosphere and delicious food. The cocktails are also lovely. Great experience with friends.
Welcoming and well prepared food to a high standard. Comfortable surroundings and polite and enthusiastic staff. Certainly more congenial than the Ivy round the corner!
Very relaxed atmosphere, great food, booked in for breakfast for a birthday treat for husband. The breakfast was a very generous portion. Worth a revisit! Highly recommend!
Very relaxing pleasant place. Nice friendly staff. Lovely location and view. Had burgers. V tasty and we were happy. Would recommend this as nice chilled place
Good food. Friendly staff. Great views. We were waiting a long time for our food but staff came and explained it was due to a large table being served. So can't complain about that.
Good food good service nice environment easy to book lovely wiew nice for all of us even the children We will come back many more times in the future
Food was fantastic. Service was disinterested and slow however. Had to ask to order then had to ask for more drinks. Then we also had to ask where our food was despite the restaurant not being busy which was disappointing. Felt completely ignored for the most part.
Great location, nice food, average service. Slow bringing drinks, very poor wine service (had to requested refills from our bottle which had been placed in an ice bucket out of our reach), had to ask for sugar after coffees had been served, received incorrect bill and had to ask for it to be reviewed.
Lovely place, excellent service and fantastic food. The waiter realised it was our daughters special birthday and surprised her by singing happy birthday along with his colleagues. Just made our evening extra special and memorable.
Great service lovely atmosphere i would definitely go again. Very good wine choice and very adaptable for people with children. Large portions and they didn’t rush you to finish
Amazing service from the manager and good value food. Also good coffee and nice decor. The toilets are also really nice and have lovely soap (which sounds silly but was notable enough to remember when I got home!!)
Very good food and great service. Lovely setting. Lots of variety on the brunch menu and food and drink great. We would definitely like to return
Great atmosphere, always love coming for breakfast or for brunch. Customer service is always lovely. It’s also family friendly which I love as it makes eating out easier with a baby.
Love this place! Great service, amazing food and lovely atmosphere. I've been here a few times for breakfast but really want to try their lunch menu, looks even more delicious.
Usually a very nice place but this evening the service wasn’t good and the food was below average. Very disappointing, went to use the restroom and on my return my drinks were cleared away when clearly i wasn’t finished.
Nice evening, however had to ask for both wine glasses to be replaced - one was chipped and the other dirty. Also, even though we had a voucher for a free wine bottle which was clearly communicated, the first bill arrived with the wine bottle included. However this was rectified. Overall very much enjoyed the food and the ambiance.
Fast service, great food, excellent coffee. Really enjoyed our Brunch.
Came here on new years eve for their set menu. 3 courses for £45 including a glass of prosecco on arrival. Lovely food, excellent service.
I’ve been here multiple times in all seasons, weekdays and weekend and over lunch and dinner. And they have always had great quality food and service. Lovely atmosphere. The main thing is they have been able to remain consistent throughout. Well done to the team at J&R Richmond.
The service was terrible, very slow and the waitress didn’t seem to have a clue what she was doing. The food came out cold. The menu has been reduced and still they didn’t have everything on there (which the waitress didn’t tell us until after we’d ordered. Such a shame as the location is great but think if they’re going to survive they need to improve standards...a lot!
Really excellent location, great feel, food well presented and tasted great, drink fairly priced (bubbly). Waiter excellent friendly service. Certainly should be worth visiting again and again!
Our first visit. Great location. Welcomed well. Lovely atmosphere. Delicious food. Attentive service. Courteous and helpful staff. Knowledgeable about coeliac requirements. Will definitely plan to return.
Loved Jackson and Rye in Richmond. Delicious lunch, friendly & helpful staff... pretty views of a moody Thames, tasteful interior and much fun and bonhomie. Great experience... Happy Friday!
We always enjoy our meal at Jackson and Rye Richmond. We usually come for Brunch. It’s has an American feel with great fluffy American pancakes you have to try!
We love coming here for Brunch. The Huevos Rancheros are to die for! Lots of space in this restaurant which is always a bonus when you have children.
been here a few times. nice place and staff are friendly. food isnt as good as it used to be though. had the steak and was a bit dissapointed by it and then i got a herb butter which was rock hard and so wouldnt melt on the steak. good but not excellent
The atmosphere was lovely but the food came out a bit cold, the lamb was quite underdone and the pomme puree was actually a big dollop of mashed potato. I’ve eaten at a few J&R’s now and each time with the ambiance and the menu wording I expect more than what I actually get food wise which is disappointing. The service has always been top notch though.
We went for brunch and the food was delicious and the service was great. Great location overlooking the river as well. Would definitely recommend a trip here.
I gave it another shot after a poor enough experience the last time around. The food quality simply doesnt match the location or surroundings. Street food outlets across the city are wiping the floor with guy like this currently, half the price!
We had a lovely lunch today. We also were pleased with the table with a view of the river and the service was very good. Can't wait to return.
I've been to the Kingston Jackson and Rye and it was very good. I organised for a group of office colleagues to celebrate a pre Christmas lunch and was very disappointed. The place was half empty which, given its location, views and time of year was not good. The staff were indifferent towards us. The food was served on in-matching bog standard mass catering supplier style chipped plates and empty beer bottles and finished plates were left on the table as if they were too busy (or too disinterested to do the minimum of work to look after customers). The lovely venue and space is wasted on this restaurant and with many competitors in Richmond they need to seriously sort themselves out. I won't be returning.
Comfortable interior. Window table afforded a pleasant outlook upon the River Thames and Richmond Bridge. Staff welcoming and attentive. Set lunch enjoyable at a reasonable price.
We had the set dinner menu which is very good value. The portions are very satisfying and the recommended wine went very well with the food. The service was polite and efficient. We will be back.
From being warmly greeted upon entry, having our entrees modified, and all the way through to our server Alex’s dessert recommendation, J&R was on point!
The reception was friendly and service staff were attentive but the delivery took far too long - however the food was good and the atmosphere was pleasant and not noisy.
The food was great, the staff were all friendly and welcoming, the restaurant was warm and cosy but not crowded. Lovely evening, we'll definitely go back!
