Reviews of Jackson and Rye - Richmond (921)
Read what people think about Jackson and Rye - Richmond! All reviews are written by verified Quandoo diners.
921 reviews
921 reviews
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Lovely warm welcome, great river view, and fantastic food 🥰
Restaurant was busy so service was very slow. Food was average. The ‘automatic’ 12.5% service charge is too high in this case.
We had a fantastic mothers day breakfast and I have to say I have been here a couple of times and no quarrels...love this place
Staff were lovely, food excellent. Fully intend to come again.
Great food,great Service ,Nice big portions,good atmosphere ,clean place,good value for money
Very pleasant Mother's Day experience. Free glass of prosecco a bonus.
We visited for brunch on Mother’s Day and it was really great. All of the staff were super helpful And friendly. The mums were given a complimentary mimosa on arrival Which was a lovely touch. The food was great and the service excellent. The staff going above and beyond to make sure my little 2yr old was comfortable and happy. We’ll definitely go back. Thank you
First time I visited, food is very average, staff were very friendly but service is terrible, super slow!! It took them 40 minutes to serve our first drink but made sure we were looked after and it was all on the house. Due to the staff being so accommodating, the experience wasn’t so bad.
Very popular restaurant in a great location on Richmond Rivetside with views over the Thames. Brunch menu is veried and tasty - avocados are a prominent featiure in a number of dishes.
I've been going to the Richmond branch of Jackson + Rye for a good few years and I don't think the choices on the brunch menu have changed in all in this time, except for the increase in prices. The food is still tasty but on our last visit the waiter, although efficient, couldn't muster a smile.
Jackson and Rye made my birthday experience fantastic! As a special request, I asked for birthday cake and wishes (thinking it was a long shot and partially joking) and they actually brought me a free dessert accompanied with a lovely birthday song! I had an excellent experience. I would highly recommend this restaurant to anyone! Thank you so much! :)
Very pleasant evening for a small group with a 6 yr old. Staff were friendly and attentive and took note that it was a special occasion. Wonderful fillet steak for a fantastic price.will be back.
Visited for brunch - everyoneat our table of 5 were impressed with their meals particularly the Forager and Huevos Rancheros. Lovely decor and good service. Only downside was that we visited with a baby and suprisingly there was no baby change in the toilets that we could find so had to do it on the ground in a ladies cubicle which is not ideal.
Not very good service at all. The food was average.
The pancakes were not good and portions were small for all the items we ordered.
The best brunch in Richmond and great service from staff!
Good value lunch menu in a lovely location by the river
It was a great brunch at J+R, excellent and attentive service despite being very busy. Food and Bloody Marys were also top notch
smaller menu and changes wine list but still ok Thanks
We come here for brunch all the time. The service is friendly and the food is great. Definitely would recommend booking a table as it gets busy on the weekends.
Loved the pancakes but portions could have been a bit bigger. Still felt a little hungry after the pancakes but mostly, it was a little sad to have half a skinny banana with the pancakes.
Good service. Buzzy atmosphere but my burger was a little on dry side. Steaks were delicious though.
Good value. Excellent location. Staff very nice and helpful. Food very good
Expensive but good steaks, will come again but not spend so much
Food was really good. Service could have been better but still an enjoyable breakfast!
Food was not very good, service was slow, my order was changed in the kitchen to make it gluten free but I wasn’t told it would be different
Sat right next to lots of dirty glasses and mugs. It’s also had people constantly going past. Bringing more dirty mugs and so on. Had to ask for our drinks 3 times. Starter arrived before drinks did. Asked for a vegetarian starter and it came with meat.
Great setting, quite good food, poor service. Would go again
Excellent location and friendly and family atmosphere with decent food at fair price. What else could you ask? Would recommend
Food was amazing. Waiter was attentive and gave good service.
Always a lovely place for a fun lunch, especially in the conservatory. Great atmosphere, great food and professional, friendly service. Recommend!,
Lovely setting. Shame about the food - which is reliably bad.
Great evening made better by the food and the service. My friend wasn’t too happy with her main and the staff immediately dealt with the matter. All other dishes were very tasty. Would recommend
Our waiter was extremely pleasant and professional, but the restaurant seemed short staffed and there was a long wait to have our order taken. Patrons at another table seemed quite exasperated with a long wait for their bill
Steak was really good, eggs were well cooked. The hamburger was nice as well. Place was cool and had a good time with my family. :)
Food was excellent the service excellent and what a great location for a restaurant. To be perfectly honest I had no complaints what so ever. A very enjoyable dining experience
Very kindly held me a table outside as I had my dog with me . Very nice brunch , drinks took ages to arrive though . Would visit again
Nice for brunch- we booked a table but had to sit inside in the sunny weather. Good bloody Mary’s but service was a little chaotic
Good service and reasonable choice of starters and main courses from pre theatre menu. Possibly lacking much atmosphere in early evening. Friendly and efficient team.
I came here with some friends for dinner and cocktails. Both the food and drinks were good. The service was also very good and quick
Grabbed brunch on way to watch rugby at Twickenham on a Sunday mid morning. Even though busy staff were attentive and very helpful. Cocktails very nice and food good value for money. Would definitely go back.
Great service, the waiters were very attentive and the food was delicious. The tables were well spaced so had a decent amount of privacy as well.
Service was good but that’s it . It was busy and food took londger than it should - when it got to us some of it was cold . Wrongs dips which they had change and not very friendly at the bar when asking about American whiskies which is what they claim to specialise in . Would I go back ? Maybe but no rush anytime soon
Whilst the food was amazing, I am incredibly disappointed by the service our group received this afternoon. The server didn’t have a name tag but was a male (white, slightly overweight, greying hair). He didn’t look us in the eye once whilst addressing us and actually seemed to come across as being pissed off we were even at the table. When my two friends were served their drinks (latte and cappuccino) I was still awaiting mine (English breakfast tea). When I dared to ask about my drink when my food arrived, the server almost seemed like I had asked for a completely different meal, he seemed so exasperated at my request. When we’d finished, he cleared the table so quickly and handed over our bill without even making eye contact with us. On the other hand, the table next to us (a couple) were served so perfectly by him, he poured out their water for them in their glasses and didn’t even look at us twice! It seemed like he was disgusted with us even being sat in the restaurant. We felt really taken back by the service we were provided and I don’t believe we will be visiting ever again. I am highly disappointed by the level of service, I have never experienced this before in all my years of living in London.
Very nice food and drink with very good and attentive service. Extra words are required to post review which is a bit strange . Brevity isn't valued
First visit was very impressed - decor was quirky, food was delicious & waiter was very helpful. 2 of us had the tuna carpaccio it was delicious & then I had the shrimp burger that to was very good.
I can’t fault the service. Food tasted great but I did end up unwell. I can only put this down to food poisoning. Waiter very helpful and friendly
Lovely bar area to sit at, quite busy but fast service and friendly staff make for a fab lunch. Seats need recovering; looking a bit tired.
Great evening thank you very much. The staff were friendly and attentive but not overbearing. Just the right amount of food and clean plates all round. Clean and pleasant.
Great food and service. The service slipped a bit though, we had a late lunch (at 1.45pm) and think the staff were changing shifts so got a bit fogotten about by dessert.
