Reviews of Jackson and Rye - Richmond (921)
Read what people think about Jackson and Rye - Richmond. All restaurant reviews are written by verified Quandoo diners. Learn more about Jackson and Rye - Richmond before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about Jackson and Rye - Richmond and book a table with confidence!
921 reviews
921 reviews
- Most recent
- Highest rated
- Lowest rated
Always a lovely place for a fun lunch, especially in the conservatory. Great atmosphere, great food and professional, friendly service. Recommend!,
Lovely setting. Shame about the food - which is reliably bad.
Great evening made better by the food and the service. My friend wasn’t too happy with her main and the staff immediately dealt with the matter. All other dishes were very tasty. Would recommend
Our waiter was extremely pleasant and professional, but the restaurant seemed short staffed and there was a long wait to have our order taken. Patrons at another table seemed quite exasperated with a long wait for their bill
Steak was really good, eggs were well cooked. The hamburger was nice as well. Place was cool and had a good time with my family. :)
Food was excellent the service excellent and what a great location for a restaurant. To be perfectly honest I had no complaints what so ever. A very enjoyable dining experience
Very kindly held me a table outside as I had my dog with me . Very nice brunch , drinks took ages to arrive though . Would visit again
Nice for brunch- we booked a table but had to sit inside in the sunny weather. Good bloody Mary’s but service was a little chaotic
Good service and reasonable choice of starters and main courses from pre theatre menu. Possibly lacking much atmosphere in early evening. Friendly and efficient team.
I came here with some friends for dinner and cocktails. Both the food and drinks were good. The service was also very good and quick
Grabbed brunch on way to watch rugby at Twickenham on a Sunday mid morning. Even though busy staff were attentive and very helpful. Cocktails very nice and food good value for money. Would definitely go back.
Great service, the waiters were very attentive and the food was delicious. The tables were well spaced so had a decent amount of privacy as well.
Service was good but that’s it . It was busy and food took londger than it should - when it got to us some of it was cold . Wrongs dips which they had change and not very friendly at the bar when asking about American whiskies which is what they claim to specialise in . Would I go back ? Maybe but no rush anytime soon
Whilst the food was amazing, I am incredibly disappointed by the service our group received this afternoon. The server didn’t have a name tag but was a male (white, slightly overweight, greying hair). He didn’t look us in the eye once whilst addressing us and actually seemed to come across as being pissed off we were even at the table. When my two friends were served their drinks (latte and cappuccino) I was still awaiting mine (English breakfast tea). When I dared to ask about my drink when my food arrived, the server almost seemed like I had asked for a completely different meal, he seemed so exasperated at my request. When we’d finished, he cleared the table so quickly and handed over our bill without even making eye contact with us. On the other hand, the table next to us (a couple) were served so perfectly by him, he poured out their water for them in their glasses and didn’t even look at us twice! It seemed like he was disgusted with us even being sat in the restaurant. We felt really taken back by the service we were provided and I don’t believe we will be visiting ever again. I am highly disappointed by the level of service, I have never experienced this before in all my years of living in London.
Very nice food and drink with very good and attentive service. Extra words are required to post review which is a bit strange . Brevity isn't valued
First visit was very impressed - decor was quirky, food was delicious & waiter was very helpful. 2 of us had the tuna carpaccio it was delicious & then I had the shrimp burger that to was very good.
I can’t fault the service. Food tasted great but I did end up unwell. I can only put this down to food poisoning. Waiter very helpful and friendly
Lovely bar area to sit at, quite busy but fast service and friendly staff make for a fab lunch. Seats need recovering; looking a bit tired.
Great evening thank you very much. The staff were friendly and attentive but not overbearing. Just the right amount of food and clean plates all round. Clean and pleasant.
Great food and service. The service slipped a bit though, we had a late lunch (at 1.45pm) and think the staff were changing shifts so got a bit fogotten about by dessert.
Great service and attention to detail. Atmosphere and food excellent. Good price. Not a problem when we asked for prompt service before the theatre. Will definitely visit again.
Always excellent! The lunch offer of one course with a drink was excellent value. Looking forward to sitting outside again in the summer months. Thank you!
Have been numerous times but this time food quality deteriorating - Overpriced starters and food not cooked to specification - we did a free desert as compensation.
Prompt friendly service . Food very good and served with a smile . Location is also very nice with views of the river . Will go again
Great food we found the staff very efficient which is helpful at lunchtime for a working lunch. Reasonable prices with a lovely view of the river.
Food was amazing& service just as great- Went for a birthday and each of us got a free prosecco. We will be back again very soon! Recommend for birthdays or just a tasty meal. Thanks
Absolutely perfect! I booked this without knowing anything about it. I also sent a message to say it was my boyfriend’s birthday so could we have a table looking onto the river. When we walked in all the waiter’s welcomes us and wished him a happy birthday and they gave us a lovely table overlooking the river. The food was fantastic, we both had steak which was one of the best I’ve ever had, and the waitress that looked after us was brilliant; lovely, attentive and spot on. When we had dessert, they put a candle in it and sang happy birthday. The atmosphere was warm, classy and just lovely and even though it was a Monday, there was a lovely buzz, which was thanks to the wonderful staff. In addition, the bill was really reasonable too. It was an absolutely perfect night and I can’t recommend this place highly enough. If you go, which I hope you will, I hope you have as wonderful a night as we did.
The food was amazing one of the best brunch I have had. Staff where lovely and super handful. I will definitely be going back again
Good food and friendly atmosphere. The service was a little on the slow side considering it was not very busy but the staff were friendly and food was tasty.
Normally the food here is great but we had issues with the pancakes and had to send them back, more than once. Although the manager was very attentive and discounted our bill so I can’t fault them too much. We will be back.
Fantastic restaurant and the service was great. We went on a quiet Sunday evening and although not many customers, we were not rushed at all. Food was cooked brilliantly, both had the sirloin steak. This is a great restaurant for food food in a relaxed atmosphere
we were greeted warmly at the door and shown to our table. service was very good and friendly. The atmosphere was warm and the food was good and as expected. A great place to meet up and catch up. Thanks
Party of 9 (from 72 - 22 and including 10 week old baby) warmly welcomed, all had a great time and food was good too.
Great Atmosphere. Delicious Food. Super Staff. Good Music. Brilliant views on river. Nice Location. All great. It is really warm, welcoming and good for the soul on a cold, windy and wet day. After a walk.
The food was delicious, great portion sizes and hot out of the kitchen. Was very quiet but service was great and the atomosphere was very welcoming.
I didn’t get the names of individuals, But I must say that all three people were friendly ,curteous and efficient, We had great service. They helped make my friends 80 th birthday lunch happy and memorable for her. Thank you all .
Poor service and seated in a corner with 4 of us at a table for 2 when the rest of the restaurant was basically empty. Good service might have rescued this butbpoor service made situation worse.
Enjoyable meal. Food was very good, staff friendly and great friendly service. The location next to the river makes for a great dining experience. Would definitely recommend.
Great food and lovely atmosphere. Quick service as well which is always important when dining with children. We always enjoy our brunch here. Be sure to make a reservation.
The food was nice but I was disappointed with the service. We had booked a table some days before but were put on a table in a corner next to a large group despite other tables being free. It felt very cramped and so we asked to move. Our waiter showed no enthusiasm or interest. It was a joint birthday celebration and that had been mentioned on the booking form and I thought one of the staff might have said happy birthday especially as we were unwrapping presents. The restaraunt also felt cold and we had to wrap ourselves in our coats. I was not impressed.