Reviews of The Swan Hotel Smoke & Taphouse (271)
Read what people think about The Swan Hotel Smoke & Taphouse. All restaurant reviews are written by verified Quandoo diners. Learn more about The Swan Hotel Smoke & Taphouse before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about The Swan Hotel Smoke & Taphouse and book a table with confidence!
271 reviews
271 reviews
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Food was amazing very happy will definitely be back .
The staff were great, food was poor. Toilets were horrible.
Poor service, poor food & a very poor all round experience!! Won’t recommend or be going back!!
Great service great food. Great value for money. Would recommend
Excellent food and friendly service. Lovely venue in a nice spot along the highstreet. The wings and messy fries are to die for!
Good food and really good value for the size of the portions
Fabulous food, generous portions and attentive staff made our evening brilliant and would recommend a visit 🎄
Service was quite slow at first but staff were lovely and food was delicious
Long wait to order but menu was explained well. Hubby enjoyed his pulled pork burrito, I loved my corn dogs and Mac n cheese but hated the very greasy onion rings with the taste of oil. Complained and they didn't charge me for the one I left!!! Now half hour later I'm still feeling quesy🤢
Love this place but my food was not hot and waitress forgot to order my dessert 😔
overall experience was good, food was lovely, the live music was good but was far too loud too talk to our large party of 11, and we struggled paying the bill as couldn't hear or talk.
The food was absolutely stunning. You will not be disappointed. The only thing that didn't make give the highest happy face was the darkness in there! It needed candles on tables or something.
We were surprised to find that we were the only people in the restaurant at 1:00pm (lunch time!), the menu is scant at best (no starters or deserts) and a couple dishes unavailable, however, we made our own starters by ordering a couple of sides in advance of the BLT Sandwiches main course. I my opinion, this is not a lunchtime restaurant, however, the server was brilliant, very attentive, we were amazed how she remembered our order (including drinks!) without writing any of it down. The food was of a reasonable standard, service was first class. This is not a place for a classy meal with posh friends (good job we haven’t got any)!
Lovely food & great service. We had a lovely family meal all 16 of us thank you.
We had Very nice food and the staff were lovely
Lovely food but missed a meal out from our group so we didn't all eat together.
Been here a few times, always good service & good food
Had a great time with friends. Food and service was exceptional!
Lovely food, friendly staff, fairly quick service, clean toilets, recommend.
Amazing food . Great staff . Definitely recommended. Will be back
Great service and great food, in a lovely atmosphere !
Third visit in since September.Will be back later this year
Was expecting the usual choice of sandwiches and cake, but what a lovely surprise when our order came, warm ribs, chicken both smothered in a tasty sauce as well as three mini burger buns filled each filled with a selection of pulled meats. All accompanied by scones with jam and cream, flackjack, caramel shortbread and a slice of cake. Well worth it! Thank you
My only comment would be to others, if your hungry and your fancy pork ribs, I suggest you order a whole if your considering as a main meal ! Half is ideal as an adult starter which I must say was yummy !
Food was good. Service excellent . Really enjoyable as always.
We all had a lovely meal and we're all full
Food not bad. Sad to that no Sunday lunches available at 2:30. Service was poor! Once seated we waited nearly 30 minutes to have our order taken.
Not good at all yet again we will not return
Lovely food lovely restaurant and staff Prices are good for the quality
Lovely people, lovely service, lovely food. Not much more to say. Just lovely!
Absolutely brilliant food is fabulous very friendly and accommodating can’t do enough for you ❤️
A nice welcome recieved, gluten free options available which is a bonus and food was lovely.
Lovely food, friendly staff, reasonably priced shall definitely return soon.
Love eating here as we have done a few times now so booked for afternoon tea, I have to say we were overall pleased with the food but not as impressed as we felt we should have been. And it doesn’t match the quality of the main meals unfortunately. The let down was the cold meat rolls, we expected them a little warmer and the jam for the scones was very cheap. I am sorry to write little things like this but we feel small improvements like this would matter to us. It however wouldn’t stop us returning for main food again!
Lovely food and good service. Couldn’t fault it. Will be going back soon.
35 minute wait for food is unacceptable and the toilets could do with modernising. Food, when served, was good quality.
Came for a leaving do, everyone enjoyed their meal, the waitresses were very attentive. The room was a little bit dark, that would be my only negative.
The staff were friendly and very acommodating but the service was slow as I thought that there weren't enough staff. Not the staffs fault.
We had a lovely time. Good food and good service.
Food was great little slow taking orders and between courses but had a nice relaxing experience