Reviews of Côte Royal Festival Hall (1,613)
Read what people think about Côte Royal Festival Hall! All reviews are written by verified Quandoo diners.
1,613 reviews
1,613 reviews
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Had a wonderful evening celebrating 2 friend's birthdays. Foid excellent.Wonderful staff.
Organised a group dinner for 12 people. The food was excellent, the food and drinks were served quickly and with courteous and friendly staff. Really enjoyed it!
My friends and I enjoyed a delicious breakfast and extremely welcoming and attentive service at Cote. Excellent value for money. I would happily dine here again and would recommend to others.
We were delighted with every aspect of our visit. Staff greetiing & showing us to our table, excellent & attentive waiters & a very enjoyable dinner. We will definitely come again, particularly for pre or post concert dinner.
Good fillet steak. Great value with the free wine offer.
The food we had was no more than average. The food we had was nowhere near as good as the food at Cote Barbican and Cote Highgate
Delightful feeling of a "family run" business: personable, friendly, good food etc. But it is a chain. Noise level probably better than most. Attentive staff
Amazing food and brilliant service. Dad said it was the best steak he had ever had - high praise indeed. A fantastic Mother's Day. Thank you.
Absolutely brilliant! Food wonderful. Staff all very friendly, professional and happy in their work. So much so, we ate there two nights on the trot. Even when we asked to move tables because the ladies on the next table liked the sound of their own voices so much we couldn't hear ours! This was done without fuss or problems. Halo, I think is the manager? Very good at his job! 5* customer service. Can't wait to return on our next trip to London. Can't recommend enough. But booking is a must.
Good food, great value. Good service and overall experience! Thanks
Wonderful food and the service was perfect.Especially Halo who welcomed us at the door and looked after us very well. Highly recommend a visit. Not to be missed.
After an initial disagreement over our table, we had a good evening with very good service and food. I do like the cote chain but it is dependent upon the welcome that you receive and the service.
The aircon was on quite strong, so it felt a bit cold. The tables were too close together so it was quite noisy and hard to get in and out of the seats. We had to wait quite a while for plates to be cleared away and for the waitress to come round again after courses and for the bill. The food however was the BEST I've eaten at Cote (and I've eaten here... many, many times!) We had the dishes from the specials menu. The chateaubriand was perfectly rare, chunky and tender, and the dark chocolate torte with hazelnut was so rich and nutty. I really hope these are kept on the menu permanently, not just as specials!
We had a lovely meal. The staff are most attentive.
Lovely food and great service. Full gluten Free menu available too. We will go again. We mainly ate fish and all choice s were good. the
Good service, nice food. Very busy on Good a Friday around RFH, but still reasonably peaceful in the restaurant. Price ok as well especially set menu.
Great service and great food - but so popular it can get a bit noisy! Excellent value.
Great meal and the waiter went out of his way for me to get the last creme caramel as I had gone to Cote specifically for that wonderful dessert! Thank you
Nice staff, nice food, however the service was extremely slow... more than an hour to get our food!!! I got to other Côte restaurants that are much quicker. Pity
The staff were so helpful, friendly and accommodating for our group which were celebrating a 70th birthday. We were positioned right by the door and close to the accessible toilet which was very considerate given we had a wheelchair user in the group. The rendition of 'Happy Birthday' was also a very nice touch!
Good food and reasonably priced. The waiters were very attentive.
Took our brother in law here for a meal to celebrate his 70th birthday. The staff were extremely attentive and made us feel special. They even sang Happy Birthday to him. We have visited a number of other Cotes but this was our first visit here, very useful if you are going to the Royal Festival Hall like us.
Great evening last night in Cote Festival Hall Very busy but we were not rushed out, we had an early booking (445pm) before a concert next door. Good value , great service , Thank you
First visit to this London Cote. Service was very good and the food enjoyable. Wine was average considering the price paid for it. Kept up the standard I would expect from a Cote Restaurant.
I’ve eaten in other Cote venues but this lunch was much less good. My companion’s soup was served stone cold and had to go back and bread was charged extra. My ratatouille starter on sourdough made the bread soggy - better to have the bread on the side, please. The parmentier main was very bland with very little meat and pale cabbage, so rather unattractive. House white not cold enough and too sweet. Cote can do better than this!
The customer service was excellent. The food was very good! We had a meal voucher that was given to us previously by the restaurant and the meal ended up being a few pounds over the amount of the voucher - the manager came and told us it was fine and we didn't have to reconcile anything. I was truly pleased!
Good food and service. Good value for location. Rather noisy.
I had the Nicoise, not because I especially wanted a salad but because I know Cote serve it with a tuna steak instead of the chunks or flakes most others provide. It was perfectly medium rare and delicious. My friend had a chicken salad and we both continued our meal with a tasty dessert. The large glasses of wine were large and good. Service was friendly and efficient. Neither my first nor last visit!
A lovely table for two for lunch on a Saturday. The restaurant is delightful, the food was impeccable and the service was absolutely perfect. We had such a lovely time I can't wait to go back. Crab mayonnaise was bursting with flavour,steak frites cooked to perfection, tarte au citron very zingy. Highly recommended.
Very bad service. Food was mediocre. We were made to wait 20 mins after our reservation time for a table and we were almost late to a concert at Southbank Centre as a result of this.
Perfect pre concert meal. Staff brilliant - seating a little cramped. So thrilled to get complimentary cocktails to help celebrate my birthday! Thank you.
Nice restaurant in good location. Food was ok but not outstanding; service a little slow at times and didn’t have the full menu available
Pre theatre meal on both standard and prestige menus excellent and good value for area. Quiet at 4.30 but very busy by 5.30. Staff welcoming and attentive.
Very kind and welcoming staff who were attentive but not on top of you, the food was delicious and there was a great atmosphere. We were there after theatres started so it was busy but not heaving.
Service was excellent and the food well prepared and tasty. We had a pre-theatre meal and the restaurant copes well with the demand from many diners. Good value for money in comparison with some others near by.
second visit in last fortnight...Very convenient location.. good food at good price...Addition of Saga benefit was welcome .will definately be visiting the restaurant again ,next time I am in the area
Lovely complimentary cocktail on Arrival. Our waiter (Nardi?) was very intuitive to our needs and the food as always was delicious. Excellent customer experience. Well done.
Great food and excellent value. The set meal is amazing! Had a lovely evening here, service was great; efficient but never felt rushed. Would definitely recommend.
Pre-concert meal, booking process was very easy on their website. Once I got there the staff was very welcoming and all smiling. Thought it was going to be crowded since it was dinner time, but it was very reasonable and I didn’t have to wait to be served. Courses came at normal pace, didn’t have to wait to long for my next course nor I felt rushed. A very happy customer who will be returning soon.
Lovely intimate feeling and all staff were very attentive. We weren't rushed off our table even though we were a lot longer than 2 hours and the restaurant was very busy. The food was fantastic and such good value.
Good table in window, very helpful manager (?) who greeted us and led us to table and was aware if we wanted anything. He was particularly accommodating as we wanted something that didn't quite fit with the menus offered but he was prepared to accept our request. V good, efficient, professional service from the person who greeted us and another waiter who served us. Very pleasant experience.
Unfortunately I booked 8am rather than 8pm (pls try and make your on line clock clearer). Nevertheless the staff were Fantastic . We needed a table for 8. They got this for us within 20 mins. I go to the Cote quite often and the food was up to its usual high standards.. Well done
Busy chain restaurant which serves good value set menu and reasonably priced a la carte. Food is standard French style but consistently good. Staff are always busy but pleasant. Enjoyable evening.
Excellent food served by a very experience waitress...never disappointed when we eat in any the the Cote restaurants...🥂🍽
Excellent venue ,food and service. We will certainly visit again - soon. This is the second Cote Brasserie we have used - both highly recommended. Excellent on all counts.
Excellent, on time and food great. No complaints except room noisy but I guess you know that.
Excellent, on time and food great. No complaints except room noisy but I guess you know that.
Had an excellent meal. The service was good and the waiter was very helpful. This is an informal place to eat good food. Somewhat noisy but that's because this restaurant is very busy and obviously successful.
Recently we had an early evening meal with friends before going to an event at the Royal Festival Hall. Cote is one of our main restaurant choices as we always enjoy the varied menu and the house wine is very acceptable. On this occasion we certainly weren't disappointed - the food was excellent, the atmosphere was relaxed and attention by the staff, particularly the manager, was superb. We shall definitely be returning!
Excellent food and service. Also accommodated a change in time of booking and group size. Second time we’ve been here and both times have been first class
If I could give this place no stars I would! I ordered the mussels in cider with lardons as a starter. I was served a rotten mussel. The shell was open, the contents were a disintegrated , black mush and it smelt rancid! Unfortunately this mussel was at the bottom of the pile soaked in the broth and so I had eaten 1/3 of the dish before I smelt it. It astonishes me, as a very keen cook myself, that a chain with the reputation of Cote can serve a mussel that has gone off. Surely there is a check before the dish is served and in any case the smell was a complete give-away? This is dangerous,and downright unacceptable. I am not sure that the staff immediately understood the potential health hazards of serving rancid shellfish. Their initial reaction didn't suggest this was the case. However they whisked the dish away rapidly and did later come and apologise and offer a voucher. I will never eat at this restaurant again . On a plus side our waiter was delightful and I feel very sorry for him because he didn't cook the dish but had to deal with the fallout.
