Reviews of Côte Royal Festival Hall (1,613)
Read what people think about Côte Royal Festival Hall! All reviews are written by verified Quandoo diners.
1,613 reviews
1,613 reviews
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Really good food and service, it would have been 6 stars but there was a slight glitch with our desert order. Loved the complimentary ruhbarb martinis.
Difficult to find using iPhone maps and your booking service couldn’t help ‘because they aren’t based in London’
Had to wait 10 mins for a menu. Table sticky, wrong starter arrived for my husband so we ate separately. Having asked for bill another long wait.
Pre-theatre menu : great food, good choice, great value, good service, not too noisy - what's not to like!
Enjoyed food and very pleasant service as group of 4 friends for early Sat pre-theatre meal. However found noise levelst rather noisy to hear at times when became busy.
Really lovely experience. The food was delicious, and we were all more than happy with our various choices in each course which we felt were good value for money. The service was wonderful, efficient but very friendly. The ambience was lovely and we could happily hold a conversation without difficulty hearing one another. Would certainly recommend your restaurant.
We were delighted with every aspect of our visit. Staff greetiing & showing us to our table, excellent & attentive waiters & a very enjoyable dinner. We will definitely come again, particularly for pre or post concert dinner.
Very busy restaurant food good, service sporadic. One meal had to be changed as it was too salty. This was delt with and a deduction made from the bill.
Great food and service and location for the Royal Festival Hall. Will definitely return but need to pre book if attending an event as it was extremely busy. Enjoyed the two course set menu which was excellent value for London!
We were warmly welcomed and the service was attentive and efficient. The food was of an excellent standard and we felt it was very reasonably priced. Cote has become our restaurant of choice: we've tried branches in Fulham, Barbican and Festival hall: happy with all of them. Carry on the good work!
Delightful feeling of a "family run" business: personable, friendly, good food etc. But it is a chain. Noise level probably better than most. Attentive staff
We had a lovely meal. The staff are most attentive.
Very bad service. Food was mediocre. We were made to wait 20 mins after our reservation time for a table and we were almost late to a concert at Southbank Centre as a result of this.
Service was excellent and the food well prepared and tasty. We had a pre-theatre meal and the restaurant copes well with the demand from many diners. Good value for money in comparison with some others near by.
second visit in last fortnight...Very convenient location.. good food at good price...Addition of Saga benefit was welcome .will definately be visiting the restaurant again ,next time I am in the area
Great food and excellent value. The set meal is amazing! Had a lovely evening here, service was great; efficient but never felt rushed. Would definitely recommend.
Pre-concert meal, booking process was very easy on their website. Once I got there the staff was very welcoming and all smiling. Thought it was going to be crowded since it was dinner time, but it was very reasonable and I didn’t have to wait to be served. Courses came at normal pace, didn’t have to wait to long for my next course nor I felt rushed. A very happy customer who will be returning soon.
Nice welcome from the manager. Coats taken and placed on coatrack. Served efficiently. Food good. Fresh water served immediately (as always). Gluten-free requirement handled well. Both desserts delicious. Bill brought promptly. Third visit here.
Great food, good service and reasonably priced as always. Never disappointed at Cote!
Excellent food served by a very experience waitress...never disappointed when we eat in any the the Cote restaurants...🥂🍽
Lovely food and service, the only issue I had , which probably cannot be helped is that the staff walked through the restaurant with bins. These were covered , but I felt it was also inconvenient for the staff
Staff were friendly and made our visit fun especially Kevin and Bobar. We enjoyed some friendly banter with both and stayed with our friends for over two hours. We always eat at Cotes by choice and are never disappointed. Excellent food and nothing to much trouble. Will be back again when in London.
We booked to allow loads of time as we had tickets for the theatre. An hour and a half is usually more than sufficient. Sadly, they appeared to completely forget our main course. So much so, that the rather confused-looking waiter brought us the dessert menu while we were still waiting. There was a gap of 45 minutes between starter and main course, which arrived 75 minutes after we had ordered. We were due at the theatre shortly afterwards. The main courses that arrived were not good. My husband's egg florentine looked as though it had been thrown at the plate, only around 3/4 of the portion landing safely. His fries didn't arrive at all until after we had asked where they were and they appeared after he had finished the rest of his meal. My lamb was over-cooked and my 'pea and shallot' salad included dried and wrinkly peas such as my grandmother would cook (not a compliment). I very rarely complain in restaurants, but in this case it was necessary. Happily, the manager(?) took the cost of the main courses off our bill before we had to rush to the theatre. I won't be returning in a hurry. It's a shame, because other branches have been good.
Good service and prompt serving of the courses. Would have preferred it if the main course had not been put on the table while I was still eating the bread and olives. The main course (rump of lamb) was perfectly prepared. However, the chocolate mousse dessert was at best average; there was plenty of it but it was heavy and stodgy. Chocolate mousse should be light and have a creamy consistency.
The staff were very welcoming and helpful and immediately replaced some chips which were rather cold! We were seated in the lower floor, which was rather noisy, but tolerable. It is a good place to go for a reasonably priced meal pre-theatre or concert, as it is right next to the Festival Hall.
Last people in at 2235 and service friendly and efficient
This was an embarrassing experience. I booked for 5.30 as we were due at a concert starting at 7. One of us was late, 3 were not. We got drinks and the one starter ordered but by 6.40 we were still waiting for food-2 if us had ordered salads! We left, fortunately our offer to Pay was refused. Please tell me why a restaurant serving a large concert venue cannot ensure customers leave having eaten in an hour? This was really poor service made worse because I told our waiter we needed to be in the concert hall by 7! Cote-you must improve your staffing to make sure this never recurs.
We arrived about 20 mins before our booking but they managed to accommodate us easily, even tho its a super busy restaurant. Food was delicious as always from Cote, staff very friendly and helpful when needing a help with a wine choice. Would go back and would recommend to anyone looking for very reasonably priced french cuisine.
Despite a busy restaurant and lots of kids, the staff were charming and professional as ever, and the food delicious.Cote are a consistent chain, they always make me feel looked after.
Very good service and good food! The sea bass with fennel and the creme caramel especially good. Arrived early and it was no problem - felt very welcome.
Great quality two course set menu. Very reasonably priced. Friendly staff, fab location
This was another tasty and good value meal, with plenty of choice on the early evening menus. Steak frites well up to the usual standard.
So enjoyed our meal here. The food is excellent, the service likewise, very welcoming and attentive in a friendly way. We also liked the ambience. We’ll come here again and recommend Cotes highly. Thank you.
Thank you to the kind member of staff who allowed me to pay for my parents for dinner and for the complimentary Kir royale. Much appreciated!
A lovely meal - charming atmosphere in which to catch up with friends and friendly, quick service. A nice pre-theatre set menu and wine list too.
The service , food and atmosphere were exceptional- Thank you very much everybody
Excellent, on time and food great. No complaints except room noisy but I guess you know that.
Excellent, on time and food great. No complaints except room noisy but I guess you know that.
Amazing service and staff were super friendly and helpful. Food was amazing and cooked perfectly. Staff were exceptional, very friendly and welcoming, was very pleased with the service.
Have visited various Cote establishments in London and the South, always receiving good service and delicious dishes. This was no exception, despite raucous neighbours the staff ensured that, nonetheless, our experience was a pleasurable one.
Lovely food, gorgeous wine (nice and chilled), perfect location and wonderful staff. But be warned you must book on a Saturday it is super-popular. Thanks for the gluten free menus - always allreciated especially with the reassurance of flagged food when served.
A lovely meal well presented and most enjoyable very convenient for our concert at the Royal Festival Hall. Great place to meet friends and family. Very good quality at a very good price.
Recently we had an early evening meal with friends before going to an event at the Royal Festival Hall. Cote is one of our main restaurant choices as we always enjoy the varied menu and the house wine is very acceptable. On this occasion we certainly weren't disappointed - the food was excellent, the atmosphere was relaxed and attention by the staff, particularly the manager, was superb. We shall definitely be returning!
Excellent meal. Service faultless. Food and drink excellent especially the Rhubarb Martini. Very enjoyable.
Bill was wrong and had to be corrected. We were charged for a ‘complimentary drink’ ( which should have been free)! Waiter admitted he had made ‘a mistake’.
A very pleasant evening with great service and delicious food. The atmosphere here is always a real buzz and you can see why it's so popular. Thank you!
We have just got back to Reading, from an excellent meal tonight. We were a party of three and had a combination from the various menus, and the staff could not have been more helpful.
Delightful breakfast and dinner! Just what we needed after a very early start to the day and a wonderfully interesting and VERY tiring full day at the V&A. Excellent food and friendly, slick service too. We will definitely return when we are back in London again very soon! Many thanks, R and K xxx.
Lovely food, fab location and the price fix menu is excellent value. Plus, the acoustics are always good at Cote which is important to me as I hate sitting in noisy, brash surroundings that seem the current trend. I keep going back, but book a table as it popular and gets busy
Lovely food, great service, and very patient with all the kids in there (including ours!). We’ve eaten in a few different Côtes (love the set menus) and this was by far thr best food - my mum raved about the pork for the rest of the day and wants to thank the chef!
Great service, tasty food and great value! Also the location is great for showing people around the Southbank Thank you to the team! I am looking forward to coming back:)
