Reviews of Jackson + Rye - Guildford (318)
Read what people think about Jackson + Rye - Guildford. All restaurant reviews are written by verified Quandoo diners. Learn more about Jackson + Rye - Guildford before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about Jackson + Rye - Guildford and book a table with confidence!
318 reviews
318 reviews
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Wrong drink order served, burgers were burnt and very greasy, expensive for what it was, can get a lot better locally, therefore will not return.
Lovely atmosphere and staff. Corn dogs are a must! Also the mac n cheese Great food and service. Will definitely come back here again for more 😊
Ordered a meal without hollandaise sauce, it came covered in it, I ordered a dish with bacon listed as the first ingredient, only had one tiny bit of streaky! Had a lot of promise, but didn't deliver
Arrived to an empty restaurant for 5pm booking only to be put at back of restaurant facing the wall. Had to ask for different table which was hard to find in empty place. Food tepid, service ok, nothing special....Careful of built in service charge....
Very good food and great service. Squid was crispy and tasty, ribs tender and sweet and chicken burger just perfect. Cheesecake to finish was one of the best
We booked an 18th birthday family celebration meal - included this in the booking and honed a couple of hours before to remind them. No was not looking for anything free but rather to acknowledge our son and make the meal feel special for him. Nothing at all was done, we waited and expected but Botha g happened and by the end of the meal the staff were gathered around the bar socialising with each other which was clearly more important to them...so booked a celebration meal and got just a meal
Great food, great service :) Really enjoyed it as a valentines day meal - not cheesy like everywhere else just pleasant food and fantastic cocktails!
A nice-looking restaurant with good service, but the prices are not justified. We had burgers which tasted bland but cost a lot. Seems to be just another one of those 'hip' restaurants everybody likes because they think they're supposed to. It's a shame, but we won't be back.
The food was excellent. The service was however less impressive. As experienced before it's unpredictable and the waiting time to order drinks and food very slow. It's becoming the norm and has to improve!!
A mixed bag. Service very good until we had to ask three times for the bill. Some dishes excellent, others very poor. And, they kept turning up the music so we couldn't hear each other. I'd go again, but order strategically.
Smart bright restaurant good quality setup with lots of leather - friendly happy staff - good food -value fair - need maybe a few more picture/USA type items - like at Smith & Western and Bodeans -
A little disappointing. Food underwhelming under seasoned , service average despite being empty although pleasant waitress. Not really customer focused sat at back so effectively was ignored.
Nice welcome, clean and good service. Lovely steaks and chips. Loved the green slaw too. Also had brunch here which was great . Would recommend
Great atmosphere, service and food. Staff were attentive. Food was of good quality with varied choice and the atmosphere and ambience made for a great night.
Very friendly service and delicious food. I can say as an American that the pulled pork sandwich and ribs were very authentic, apart from the pickles in the pulled pork and slaw. Desserts were also delicious.
The food was very nice and the service was great. The staff are very pleasant. Lovely restaurant. Nice to have the music in the background.
It was my first visit but it was so cold and even though the fans were turned off it was freezing, the food was nice but the staff weren't very attentive. There was no atmosphere even though the music was good (too loud for an eatery) . I'm not sure if I will return although I am booked for a group night out in March but will think about it nearer the time.
We had booked a table for five but were seated at a table for four with an extra chair placed at one end, which wasn't what I was expecting, especially as the restaurant wasn't full. Service was friendly but the food took a long time to arrive and the sweet potato fries didn't come at all. The steak was excellent but the prawn linguine was a bit tasteless. We were given free drinks to compensate for our disappointments and overall I think I would give them another chance to impress me.
Excellence food, service excellent. Would of preferred to tip waitress myself rather than the optional service charge being added. Watch out for that extra charge!!!!.
Enjoyable evening. Friendly atmosphere. Well seasoned American-inspired menu. Genorous portion sizes. Efficient service. Would prefer wine to be served more chilled in conventional wine glasses.
Food was good, service really slow. Would go back again another day though because brunch pancakes were really good. Need more maple syrup though too.
Very disappointing, starters came out with the main course, salad came out 20 minutes after and had to go back twice, steak was not cooked how we asked and went back. Valentines Day and we didn't eat our meals together! Very Romantic! Wasn't even that busy
Food was very tasty, had some burned chips to begin with, but that was easily swapped and changed for me. Would recommend to friends. And would go again.
We were directed to a table in the middle of the through-route/bar area. This was unacceptable as sitting behind people standing at the bar would have been unpleasant and conversation would have been very difficult. I asked for a different table but they could not offer an alternative. I do not believe they should be offering this unacceptable table to anyone, it shows a contempt for the customer.
The Food was good and not bad value. Still has that new restaurant feel about it in terms of organisation. Have to wonder why the toilet are on the 3rd floor though when the bar/restaurant is on the ground...
The service was very fast and the food was tasty. The steak was cooked perfectly and wasn't chewy at all. Would definitely go again as the price wasn't bad either.
Food great! Kind staff, good variety of nice food, fairly priced. Very slow at bringing the bill and toilet had run out of loo roll.
Great place to go food 100% would go again love the service stakes were the best we had in a while even pudding were great
Chips bad like last batch burger burnt mains portion size tiny to ratio of cost milkshake 30min wait shame American food gone wrong Nice staff
Great service and atmosphere!The 6 large shrimp starter was maybe a little over priced but the mains cost what you'd expect and you get a proper big portion! Nice to be able to get a different selection of beers you can't really get elsewhere (love a Samuel Adams!) All in all a good evening out!
Below average food, poor lighting and atmosphere, staff nice but not very well trained. All in all a very mediocre experience and We won't bother going back.
A great replacement for McDonalds! Food is great, most items on the menu anyway - avoid the Shrimp burger but the meat is fab Service friendly
Delicious food and cocktails!! Brilliant service too! We Will definitely be returning and had a great time for my friends birthday! Can't wait to try the rest of the menu
Very expensive for what it is. Music too loud. Lack of atmosphere. Table for 3 was far too small for us - it would have been ok for two. Food mediocre - particularly my son's burger which was a rip off for the price and the pork ribs were underdone. The restaurant is very stylish and the service was good but the food and pricing was very disappointing. We would not choose to visit again.
Brilliant new restaurant in Guildford. Very convenient for pre-show eating near GLive. Would definitely eat there again. Service was very good and interesting flavours to the food.
Great burgers and friendly staff. Like the booth tables. A little disappointed it was brunch menu only until 430pm, but otherwise good meal. Would go again.
Nice atmosphere and great Southern Chicken as well as steak. Not cheap but this is upmarket American BBQ and classics so worth it. Good Service.
Excellent service and varied menu for brunch. Food was a bit cold when brought but the manager was apologetic and refunded the cost. I would definitely return.
We had sour bread to start but then waited an hour an five minutes to get our mains. When the food did arrive, the steak was terrible and all the food was cold and had to be sent back to the kitchen. It then took a further 25 mins to cook our new mains which we appreciated. However, when the meals arrived my steak came without any accompaniments, it was just a steak on a plate; we waited a further 7 mins for me to get my fries, peppercorn sauce and broccoli (which unfortunately was very overcooked). Nethertheless, the service from the front of house was very good and didn't charge us for the drinks or sides as they empathised with the problems we endured.
Poor service. Table for 5 and a baby, specifically phoned to ask for room for buggy yet the table didn't have room when arrived. One dinner was not ordered and instead of apologising the waiter just added it on then disappeared. Manager was apologetic but it didn't arrive until everyone else had finished. They were busy and couldn't handle it.