Jackson and Rye - Richmond

Excellent food - particularly if you stick to the steaks, burgers & grilled options. although three was a disappointing pasta dish. Lovely location on the river in Richmond with plenty of outside tables. Very friendly, efficient staff.

Friendly pleasant staff, moved my daughter and I to a table by the window with a good view of the river. Fairly busy but we weren't rushed neither did we have to wait. My main course salmon was nicely cooked and my starter of tuna carpaccio was excellent. Overall a pleasant experience.

Lovely spot by the river. Food was delicious and the staff were very friendly and helpful. It was also good value for money. The desserts were to die for!

Lovely table by the window with a view of the river. The waiter was very helpful and our steaks were great ! Had a wonderful evening.

Great family friendly restaurant in wonderful spot in Richmond. Excellent service, the staff couldn't be better. The menu is fairly standard stuff and could be more exciting, but as this is a chain, I guess they are more concerned about consistency than creativity!

Excellent food and service for a birthday team breakfast. We all loved the theatre of the filter coffee. Waffles, Huevos Rancheros and Full English. Thank you very much

Slightly disappointing breakfast - lots of fat on the slab bacon and REALLY strong coffee. The fried eggs and the potatoes were good though, likewise the buttermilk pancakes and streaky bacon. The avocado based breakfasts looked really tasty though, so I'd definitely try one of them if I return.

Great food, but as the meal got towards the end, the service waned. Took forever to pay our bill. But great view and people watching.

Excellent table with river view, prompt and polite service throughout the visit, good food and wine. Simply cannot fault the staff or the food or the service. Just one comment, which made it 5/6 rather than full marks ….. it was a bit stuffy, a bit too warm in the restaurant, though it was pretty full. Overall, a good visit.

It was so lovely to come here for morning brunch, right by the river and a beautiful sunny day! Adding to the great location was a very tasty breakfast and atmosphere!

Great place to have lunch with our daughter - great menu, friendly service and a lovely river view! A lovely restaurant to just eat, drink and chill out.

Great food with a lovely view and great service ! Would definitely go back the steak was perfect with very crisp fresh veg love the cocktails

Lovely late lunch by the river. Perfect drinks to cool us down in the afternoon sun. Great food, great service, would highly recommend to anyone in the Richmond area.

After sitting for 40 mins we had to ask for menus and drinks. Staff were apologetic but unfortunately that was the theme of the evening even for the bill! Maybe it was our table as we seemed to be more on a corridor section. When we got our food it was delicious and good value for money.

Had a great evening. Sat outside which the staff made available very quickly. Food was delicious on slightly to salty on the mussels and prawn linguine, however that may just be to our taste. Everything was cooked very well

Our experience at Jackson & Rye was excellent. Staff were very friendly. Food was delicious. Would defo go back and recommend to others to go.

We were 10 minutes late for our booked table and it had been given away already and was put on a small dark table by the passage way. A bigger area was then opened up for other couples after we have been sat down. Napkin was dirty before having been used. Chips were cold and Aperol Spritz was watery. Will not return

The restaurant was friendly and relaxing. We had a great table with view of the river, good food and a really nice waiter. There was also a chiller unit which in this weather was great

It was a nice restaurant and food was nice, however our drinks and starters took ages to arrive and came all separately so enjoying our starters and wine wasn’t fun. The staff were friendly and it was a nice atmosphere

Very pleasant evening; food was good, service was good , nothing to complain about. Starter of chorizo prawns was new and excellent, chicken and avocado salad was, of anything, too big,,,

Our waitress took our order at 7.40 PM, and we didn't get our food until 9 PM. She never acknowledged that she had made the mistake of not putting our 'mains' order in promptly, and just left us sitting there, with no explanation. Apparently we're going to receive 4 vouchers for dinner, which we appreciate, but it was not a good experience and we were taking friends out who are moving back to America next week, and they had never been to J and R. Pretty unfortunate.

Food was superb - however service was a bit slow. We had to wait ages for the drinks to arrive and then a very long wait for our order to be taken and a long wait between courses

We were able to sit outside which was very pleasant, good friendly service although food a little slow to arrive. Did not matter too much as friends having a good old natter

Lunch for a friend’s birthday was mixed. Sat outside on a hot day and had to ask for ice several times. Chicken and avocado salad had browned avocados in places. Although it was clearly a birthday celebration, when his dessert arrived the plate didn’t say ‘happy birthday ‘ or have a candle on it! Disappointing.

Jackson + Rye was the perfect setting for a catch up over brunch. Beautiful location on the river, great service and the food was absolutely delicious!

Love the food, especially the fillet steak, and the location is great overlooking the river. Good variety of food, and nice cocktails too. Friendly staff.

Outstanding service (Lazso) and brunch. Reserving a table in advance was a great idea as it was a busy time and we were given a quiet table with a gorgeous view. The coffee was superb.

Service was really bad. We asked for them to bring the starters and main together...they did not. Then we were left with dirty dishes and they seemed to have forgotten about us. In the end we all had to rush to get back to work. I won't bother coming back in future.

Lovely setting beside the river with friendly staff but the service was very slow and food only average. We would probably go again but will try others first.

Even sitting by the bar it was quite enough to talk. A nice atmosphere. The fillet steak was delicious with a bottle of merlot as was the sirloin.

We have been there now for a most enjoyable lunch and evening meal. Both times we were impressed by the food and staff. The menu was interesting and the food well prepared. The staff were cheerful and well organised.

Very slow service and very expensive glass of wine (£11.95). Meal very nice. Waiting staff very polite and friendly. Picpoul bottle at £21.95 good value and delicious

Although we couldn’t book an outside table, thankfully there were some free so that we could enjoy the sunshine and lovely view. Food good, service a bit slow but didn’t matter

Booked a table, sat outside. With one friend delayed there was no problem, staff were great. Good food and cocktails. Had a wonderful night so thanks!

Amazing price/quality ratio. Had set lunch menu - sea bass was nice :) Service super quick, so good for office lunch. Will definitely come back.

The food was amazing and the staff were so friendly and happy and it just made the experience so much better we can’t wait to go back!

This is a great location right on the river. The staff are lovely and accommodating but unfortunately the food is not of good enough quality.

Quite relaxed and friendly staff. Food was tasty and a good quantity. Quite relaxed and friendly staff. Food was tasty and a good quantity. Come back again

A good spot by the river with lots of outdoor seating. Food is consistently good and service generally good overall. One fly in the ointment is the insistence of J&R, along with other restaurants, to add a service charge to the bill. If I am happy with my waiter, I will tip directly and accordingly. I prefer not to supplement staff costs beyond what I have paid for my meal. An insidious little practice that is now common in the UK restaurant trade.

Excellent, food, and service was faultless. We arrived with a large party which included several children and staff really couldn't have been more helpful to us. There was a slight wait for th food, but it was totally worth it.

Lovely, great value, fab table. We had the set lunch menu which was excellent, especially the squid! Would recommend on a sunny day by the river!

Amazing setting, great service and Delicious food. Perfect brunch. The staff were very attentive and the views are second to none. One of the best brunches I have had in a long time.

Jackson and Rye Richmond. Lovely warm evening by the river . Great table outside and a great value early evening set menu. Service was good and the food decent enough for the price. Will visit again

Lovely food and friendly service, albeit slightly slow due to a busy Sunday service. Steaks were cooked exactly as required, the fries were crisp and hot and the drinks well-mixed.

I was a good experience but the chicken wings were a bit of a disappointment.

For the first time at Jackson&Rye (I’ve been there at least 50 times), a waiter is quite slow and disinterested. Besides that, burgers were good as always.

We love food (especially brunch menu) and decor here, and it really does have the best outdoor space in Richmond but the service is usually a bit on the slow side

We hadn't been to the restaurant for quite some time. The floor area was really dirty as were the seats. The staff were happy to clean up when we asked but this put a downer on our visit. The Champagne was served chilled and nicely presented. The menu had changed quite a bit and we found less to order than on previous visits. The food took ages to arrive. Overall we felt the restaurant is tired and lacking atmosphere. Now Richmond has the new Ivy Restaurant and Antipodea, the older restaurants ( Bills, Cote, Jackson & Rye, Carluccio's) all need to revamp. Money must be invested. Overall we were disappointed. It was all tired and scruffy.

I love coming here for brunch, it’s almost a Sunday ritual! It’s family friendly, which is what I love about it. They’ve always accommodated to special food requirements to my fussy 2 year old!

Apart from the waiter getting distracted because the other table didn’t have patience to wait for him the food was very good but overall just a bit disappointing with the service