Jackson and Rye - Richmond

Such a lovely restaurant, warm feeling in winter setting , polite waiters. Didn’t have to wait long for food and tasted amazing. Will definitely be going back soon.

Lovely location good food really nice Sunday brunch - we all ahd different things - eggs, pancakes bacon - all very American - right down to the horrible thick china mugs!!

I was slightly disappointed with my visit this time. I'd ordered 'The Forager' and it was a mix of hot and cold food. The tomatoes were cold, and everything else was luke warm, except I'd asked for poached eggs instead of fried, and they were hot. It was as if the food had been pre-cooked and then left sitting for some time before being served.

Food was okayish nothing special, service generally poor. Drinks not arriving, waiters not listening and rude. 12.5% service charge which I didn’t complain about as it was a celebratory brunch

Great food and fantastic service. I'm am big eater so would have liked to see larger portion sizes on the starers.

I lunch at J&R frequently. Lovely lunch, very good freshly prepared food. Very attentive service as usual. First time for a friend of mine who really enjoyed it.

I always enjoy my visits to Jackson and Rye, bringing my guests here, confident they will be well looked after by attentive and cool staff! The menu is good and the tiverview is unbeatable.

Lovely location on the river. Was very busy due to the rugby being on at Twickenham Service was slow, especially drinks which should be improved Food very tasty

We had the set menu (£15) for ATG theatre goers. Good value for money with squid for a starter (could have had a little more squid!) and Minute steak for main course. Food was prompt and steak cooked to perfection. Great service with an attentive and friendly, but not bothersome waitress. Included a glass of Prosecco which was chilled and smooth, not sharp. Peaceful atmosphere with no music blaring out so we could actually have a relaxed conversation. Will certainly go back.

Great food, service was a bit slow but they were quite busy given it was the rugby. If you like bubbles the £35 champagne was very good value for money 👍🏻

Food was tasty, service a bit slow. Nice view over the river. Coffee needs improvement. Overall a solid choice - the eggs are done well.

Excellent as always. Food, service location everything is perfect! I love the eggs benedictine and the pancakes! It's super cosy, ask for a booth if you can!

Lovely food and good service! Great table, plenty of time to order, plenty of choice. Food came promptly, well looked after. A very nice venue!

We had the best waiter ever, doing magic tricks to the kids and really lovely. Calamari starter was great. Kids foods were great. Prawn linguinea was ok but too salty. Bbq platter was average, although sweet potato chips were perfect.

Quite a little wait for dinner and it was Sunday evening so not busy and a mess on floor the food was okay staff friendly I don’t like service charge though

When I booked I told them it was a hen dinner and they gave us a lovely table and a glass of prosecco for me! Really nice food and great service!

The restaurant itself is beautifully set up, the bar filled with luscious ferns and a modern and old style feel. The staff were exceptionally friendly, prompt and happy with any changes our table made to their selection. The food was delicious and highly recommend their brunch and some pancakes because you can! Thanks to the team!

Great quick service. Wonderful spot to sit outside and have a coffee or drinks in the evening.

Richmond. A beautiful location by the river! Breakfast was lovely. The service was excellent, however the coffee was bloody awful. It was exactly the same awful coffee (Soya Latte) as per my last visit

The portions were small and what you got was over priced, the gratuity was added to bill with the expectation you would pay. Plus point Staff lovely.

We had excellent food and brilliant service. It was a lovely afternoon - sitting with friends in the sunshine looking out over the river - thank you!

The location was lovely, however, the service was really slow, the staff were not very personable and the food was average. I think they should also not try and squeeze so many tables in the restaurant, it was so crammed.

It was Ok. Drink service was slow and we had to remind our waiter a few times to get our ordered drinks with the food. We had one vegetarian friend with us. There is only one vegetarian main option on the card which was not ideal.

Go for some nice food and views of the Thames but definitely not services!! Sunday lunch served by a unprofessional male waitor, dump the water bottle on our table and turn away without saying anything at all. Hardly see him smile in the whole experiences. Unfortunately compulsory tips.

I just like this restaurant - located in a good setting by the river, friendly staff, relaxed atmosphere, good food and well priced. I often go.

Lovely setting, friendly staff and good food at reasonable prices, had a great evening with colleagues and would definitely go again and recommend to others.

Excellent service and good food! Cocktails were also great! The steak was slightly over-cooked for our liking, despite ordering rare, but was very tasty! Thank you

Lovely veiw outside and the food was served with not a long wait time and was super tasty. Will be going back to try different dishes

Another very enjoyable evening. The weather didn't allow us to sit outside and appreciate the river view but a table at the window was the next best thing. Good value for money.

This was our second time at a Jackson and Rye restaurant. The first was not a good experience in Guildford. However the Richmond branch was a completely different story. The food and service was excellent as was the ambiance of the restaurant. Unfortunately it was dark and rainy but I would image on a beautiful sunny day the views of the Thames would be worth a table on its own. Well done Jackson and Rye.

Love the atmosphere and the brunch here. Feels like American style. The coffee is great and so is the service. Try the drip filter coffee, you won’t regret it.

We had a lovely time and the food was amazing. The staff is very friendly and helpful and we cannot wait to go back there ❤️

Love the pancakes here! Real American Style. Great ambiance. Love going for breakfast down by the water.

Met with old friends lovely grub and location. Great value thoroughly enjoyed

We had a very good meal and the waitress was great, good views of the river, easy to get to, whats not to like? - we'll we back!

Excellent food and service, attention to detail as well (ironing the table cloths, bringing cold glasses for the beer etc.) We had a table by the window too, so could enjoy the great views of Richmond Bridge and the river.

We went for brunch and the food and drinks were good and very reasonably priced. Service was ok, there didn’t seem to be one person in charge of our table so we got asked the same questions repeatedly but overall it was nice.

Had a great time at Jackson + Rye, as ever. Attentive service and good food, location fantastic and not overly pricey. I'll happily go again next time I'm after brunch.

Great location and nice ambience... service needs to be improved.. the bottle of white wine cane and was warm.. when I said it needed to be cold the waitress said it will get cold in the wine bucket !! We sent it back and they replaced with a cold one.. chips served with the delicious burger were stone cold.. but were replaced with hot ones when we complained

Great overall ambience. Food was great. Had to wait slightly too long for drinks. Staff very helpful when you did get there attention. Cocktails were simply delicious..

Food and service were amazing, such a great start to my sisters hen do - thank you for an amazing meal! Would recommend to anyone

Broken kitchen made food slow but it was nice enough when it arrived. The setting was nice next to the river. Thanks for the brunch

A really fantastic location overlooking the Thames - great for whiling away a few hours with a cocktail or glass of wine. Really helpful staff and manager.

Great location by the river on a sunny afternoon . Very good value set lunch menu . Service was pleasant and the food is decent for the price of the set menu

The food was excellent food and the service very attentive. The outside table offer a lovely riverside setting. Overall it is very good value for money.

We went there back in early August for our anniversary. Food and service was fab, so went back with some friends. Unfortunately service was not what we had previously experienced, very slow and orders incorrect. Steaks still good but maybe confusion on what is medium and what is rare, very and therefore spoilt meal. It's still a great eat, but your waitress should not be telling you orders are wrong , as was one of our steaks sizes, because I'm busy tonight😞

Perfect lunch to celebrate two family birthdays: the food suited everyone from steak and chips to a delicious grilled chicken salad. The staff were very thoughtful and the desserts arrived with candles for my daughter and grandson, which made it a very special occasion. The location overlooking the river is great.

Waitress struggled with her English and I initially wasn't confident she would get the order right, but turned out to be a pleasure and provided great service. I ordered Rib eye steak medium rare - which was quite poor (very fatty and under cooked), but other dishes were good. They ran out of cold beer - not something I've ever experienced in an American steakhouse (which this is trying to be), but staff were apologetic. Decor is great, good atmosphere in a beautiful location, with great staff, let down by average food.

Terrific server ! We had a group of 9 and were split between an adults table and kids table and she took good care of both.

A lovely breakfast served by efficient staff. Thank you. Will be back.