Pen Factory

Excellent food and wine, not too expensive (house red £16). Relaxed trendy canteen vibe - subterranean loveliness. The only negative is the service . Very friendly staff, just my organised well.

Great bar, friendly staff, food very tasty except for soggy aubergines - staff responded really well to feedback on this one dish - no quibbles over the bill - great service. Would definitely recommend.

Great restaurant, food (especially the Spanish chip butties), service and atmosphere. Definitely going to visit again & also recommend it to other friends. Also great location!

Food was great, baked Camembert was so hood I could eat it forever. For a Friday night, it had a really lovely chilled but vibrant atmosphere

Another great night at the Pen Factory. Magnificent array of small tapas like plates, all outstandingly good. Staff and service are great even though the place was very busy. Excellent real ale and good wines at reasonable prices. The coffee is good too. i love it!

The Pen Factory was very busy and vibrant when we arrived on a Friday evening. Our party of nine ordered a couple of small plates each and these arrived at timely spaced intervals. Each and every one of the dishes were absolutely delicious and a good size. Fabulous bread, beautiful salads. There was a good selection of well kept beer, great wine, lovely friendly efficient staff and a great if sometimes noisy atmosphere. Totally cracking night out, very reasonable pricing and absolutely recommended for those enjoy informal, relaxed settings. Every single member of my party commented on how much they had enjoyed the evening.

Lovely hidden venue; food was excellent, reasonably priced and didn't take long to come out at all. Beautiful garden which catches the sun, I'd recommend the Pen Factory for snacks & a few drinks or full evening meal. Only negative was that waiters were slow, hard to get hold of and seemed to forgot drinks we had ordered more than once! I'd definitely go again, hopefully the poor service was a bit of a fluke.

Superb, great service, wonderful staff. Beer choice is ace and food is delicious, Checked the dishes to make sure they were gluten free for one of our party.

Friendly staff, excellent choice of food, particularly for the vegetarian. Top class real ales on sale. Very relaxed and comfortable... what more could you ask for.

Great atmosphere, great food and drink, and great staff. I love this place. The range of dishes is varied and I have never had a bad experience at this venue.

Really enjoyed this visit with colleagues. It was a warm day and it was not a problem for us to switch our table to outside. Food was ace, everyone really enjoyed it particularly the Spanish Chip Buttie. Only slight criticism is that you seemed very understaffed so service was a little slow, this was not the waiters fault at all as they were very friendly despite being obviously rushed off their feet. All in a pleasant place which we will definitely go to again, Graham

Fantastic place this was our second visit in a big group and once again the service was excellent. Staff are great and food was wonderful

It was a great evening ! Food was as good as usual . The problem I had was that I called the pen factory earlier in the week to specifically book the table at the back by hope street and was assured that I was being given that table. This was not the table we were given and it was consequently very noisy. This experience will unfortunately deter me from booking the pen factory again for a prebooked group.

Nice place, great atmosphere. Food was just average, food was "ok". not the best tapas we have had. They do Liverpool gin too, note- you have to add the tonic to your drink price, separate to whats advertised.

Service, food and wine all great as usual! Well done to Paddy, Dave and staff for exacting standards. Highly recommend this venue, also great outdoor area.

Food was very delicious but the service was terrible. We were ignored three times by waiter and waitress, who was extremely snotty and rude. Finally when the bill arrived we paid and left however the waiter chased us as we walked down the street asking if we had paid, very bizarre!

Excellent food - unusual menu but very tasty! Guest beers were enjoyed and good wine. Brilliant and efficient service! What more do you need? :)

Food was of excellent qualitity and the staff were great! Lovely venue and would definetley return. The whole place has a lovely atmosphere about it!

There's a great vibe in this funky kitchen bar. The food is tapas style and delicious. Atmosphere is relaxed with many people drinking rather than eating. There's a lovely outdoor space so would suit al fresco dining too

Reservation worked perfectly. Good food, good service. We asked for quick service as we were due at the theatre and they were very helpful. Recommended.

Great food and atmosphere. Service very good and ease of booking using the on line system made it really hassle free - a great place to eat and chill out

Slow being served initially. Food very good when arrived. Couldn't read the specials board and staff did not know about them. May leave it a while before next visit.

quirky menu but delicious. My first time to the Pen Factory and would highly recommend it. The staff were efficient and friendly and the food was extremely tasty. Will definitely be back .

Had a Christmas get together for family & friends Friday 4th Dec. Fantastic food, interesting drinks, brilliant, friendly staff & a brilliant atmosphere - really great place and looking forward to going again!

We were a group of 20. We loved the relaxed atmosphere and the fact that we weren't rushed off our table . They were very accommodating adding extra to our group last minute. Would be good to have a separate gluten free menu ( we were told there was but we had to work our way through the normal menu) waitress wasn't too helpful re: how many tapas to order per person and she wasn't rushing making sure we all had cutlery - had to ask 3 times. That said food was absolutely gorgeous and we would definitely go back!! Bar staff were brilliant too! A great night out!!

Enjoyed pen factory and it certainly has a lively atmosphere. However I found some of the tapas dishes to be a bit heavy on the oil and with some very rich food combinations this could be overwhelming.

Service shocking! Had to ask two very unattentive waiters before any order was taken... And that was just for drinks. Shame, as the food and surroundings were great!

There's such a good vibe in this place, the staff are amazing and the food is unreal - will be back very soon. Thank you!

the delicious food was delivered quickly by lovely staff, but we went on a friday night and found the bar extremely busy and very very loud

Beautiful food and really nice drinks. Bit slow getting drinks once ordered, but overall good. Would certainly go back.

The food is exactly as discribed My partner does not do veggi but enjoyed his veg platter, very tasty Excellent service Will go again .

Great atmosphere......quite a surprise when you enter off a busy,meet street......really buzzing early Friday evening.. Good pre-theatre food if you are going next door to the Everyman theatre. Friendly, efficient service.

We can recommend the Pen Factory. The service was great. The food was good. The real ale was well served and there was a good choice.

Good beer and good food in a lovely setting. A nice relaxed atmosphere to enjoy a celebratory occasion with a good range of prices to suit all purses.

Excellent food, service and atmosphere. The menu changes daily but we had beautifully cooked hake and lamb shank with home made hummus and fresh bread first. Thoroughly recommended.

I like this place, lively yet laid back, staff is friendly and attentive, they have a nice choice of drinks and I was impressive a rose wine (I can be quite fussy about it) I really liked, and I went with Spanish friends who were really impressed with the choice and quality of tapas, so will definitely return

There didn't seem to be nearly enough waiting staff for the number of covers in the restaurant. The food was satisfactory but waiting so long for each part of the meal did not improve our enjoyment of the evening.

We visited on a busy Saturday night. The staff were lovely there were just too few of them. We counted only 2 waitresses for the whole busy restaurant. We had to ask to be seated, ask for menus and then send reminders for drinks orders on a couple of times. The food, when it cam was delicious and worth the wait. There was some confusion over what was still available which the waitress handled admirably. Some of the cars may be because there is no defined eating area, so bar drinkers share tables with diners. The atmosphere, interior design and lighting were all great. It did get very noisy later on so wouldn't be the place for an intimate evening. Once again, the waitresses did what they could but hey needed to at least double the numbers.

great atmosphere and friendly staff tapas was really good just enough portions for people who like lighter bites - something for everyone and would highly recommend

excellent food and not rushed to leave as we were there for my 60th birthday and stayed for about 4 hrs excellent service and very relaxed atmosphere well worth it and well recommended