Pen Factory

We visited on a busy Saturday night. The staff were lovely there were just too few of them. We counted only 2 waitresses for the whole busy restaurant. We had to ask to be seated, ask for menus and then send reminders for drinks orders on a couple of times. The food, when it cam was delicious and worth the wait. There was some confusion over what was still available which the waitress handled admirably. Some of the cars may be because there is no defined eating area, so bar drinkers share tables with diners. The atmosphere, interior design and lighting were all great. It did get very noisy later on so wouldn't be the place for an intimate evening. Once again, the waitresses did what they could but hey needed to at least double the numbers.

Not up to the usually high standard. It was a busy night. Table not ready when we arrived service slow, poor selection on tapas style menu tinned muscles really. Good atmosphere though.

great atmosphere and friendly staff tapas was really good just enough portions for people who like lighter bites - something for everyone and would highly recommend

excellent food and not rushed to leave as we were there for my 60th birthday and stayed for about 4 hrs excellent service and very relaxed atmosphere well worth it and well recommended

When we arrived my table was for a table for 6 when my reservation was for 12 people, however this was quickly resolved and couldn't fault the staff or the food. We had a great night.

Excellent food and drinks as ever. The small plates always have some interesting combinations. Yesterday's aubergine fritters with honey delicious. Friendly and efficient service. Just what you need when time is short.

Great food, helpful serving staff but it is too noisy in the evening if you want to catch up with friends. We were shouting to hear each other! Had to go next door to the Everyman for coffee...

Was great tasting food but not much of a selection. Overall was a great atmosphere and a very welcoming establishment . . . . .

Great tasty food served with imagination and a smile. Good wine and beer choice and buzzy atmosphere, albeit a bit noisy at times. Paddy's Pen Factory goes from strength to strength.

Pleasent, if very busy staff. Took a fair while to place an order, but once taken, food arrived quite promptly. Varied menu, tasty food, fairly good value for money.

Lovely food but the order got a bit mixed up by waiting on staff who were new. They managed to sort it out very quickly though. Overall , really enjoyed the food and atmosphere there and would return at the drop of a hat.

Great service- friendly and helpful. The food was delicious and came quickly. Puddings looked great but sadly I was too full. A relaxed atmosphere. I'll definitely be heading back there soon.

A relaxed place to eat before the theatre or a concert. Excellent food, great wines, brilliant service with a relaxed atmosphere and not a big price.

The Pen Factory is a really relaxed place with good food and drinks and friendly service. The crisp butty is a must! Great for pre-theatre at the Everyman or for sharing a tapas board over a glass of ine or beer at lunchtime. Definitely one of my favourite hangouts in Liverpool.

Lovely food, good beer and a great atmosphere. A little noisy for me, but it didn't spoil the meal. Good waiter who knew his stuff.

Absolutely delicious food (highly recommend the baked Camembert) and nice, reasonably-priced wine too. Only downside was having to wait for a long time (about ten mins) until a member of staff acknowledged us and took us to our seat.

Food was lovely and the service was perfect. Only one small peeve, was that they had no prossecco. I think someone should have made an executive decision and nipped ans bought a case from a nearby bar, because when a table of 6 ladies have no fizz its time to move on. Other than that it was a lovely afternoon/evening

My booking had mistakenly been written down as 8pm and not 7pm. However they still managed to find a table for all six of us. The food was delicious and the service attentive.

Really enjoyed the visit, as it was our first time there, we had a lot of questions about the menu. The server while friendly was a little lacking in knowledge so needed to go back and forth to the kitchen which extended the ordering time a little but nothing terrible. The food was excellent and arrived promptly, overall a very enjoyable meal.

Excellent setting and service: Tom Gill is a fine chef. It is good to see Paddy Byrne renewing the success he had with the old Everyman bistro. Great place

Interesting food and great service. Good atmosphere, noisy without killing conversation. Excellent for an evening sharing a few dishes and a bottle of wine. Cocktails fab.

We visited on a Wednesday evening. Lovely food and staff. The food bill was 50% off too! A relaxed atmosphere and a brilliant jazz band were playing. Will definitely be returning.

Me and my partner had a lovely meal at the pen factory. I would highly recommend the aubergine tacos. They are lovely! Good selection of drinks and cheeses!