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Restaurants
London
Southbank
Giraffe - Southbank
Giraffe - Southbank Reviews

Giraffe - Southbank

European, Vegetarian, Vegan

Dishes priced around£13

Photo of restaurant Giraffe - Southbank in Southbank, London

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Reviews of Giraffe - Southbank (127)

Read what people think about Giraffe - Southbank. All restaurant reviews are written by verified Quandoo diners. Learn more about Giraffe - Southbank before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about Giraffe - Southbank and book a table with confidence!

4.4/6

127 reviews

Food:Great
Atmosphere:Pleasant
Service:Great
Value for money:Good value
Waiting time:Very Good
Noise levels:Pleasant
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Most recent
  • Most recent
  • Highest rated
  • Lowest rated
New"Very good"
5/6
Raymond S.5 hours ago · 1 review

We all enjoyed our meal and staff were very attentive. Thank you.

New"Average"
3/6
Christopher P.12 hours ago · 2 reviews

When we arrived the staff seemed in disarray. Even though we had booked a table nothing was ready. They finally sorted a table. Even though we had children their food was served last and one of the children’s meal was missed so we had to wait. With all the restaurants in the area we chose this for the children but would not recommend it sadly.

New"Very good"
5/6
Jane B.3 days ago · 1 review

We booked and received reminders but on arrival were told we were not booked. There was a table but you need to investigate communications

"Not good "
2/6
Dominic H.17 days ago · 1 review

Food was small portions and chips were dry and lukewarm.

"Not good "
2/6
Katherine W.a month ago · 1 review

I haven't been to Giraffe for some years & I have to say it was a big disappointment. You used to do excellent cocktails... last night we could only get very unpalatably sweet premixed cocktails. We only wanted pretty straight forward drinks dry martini etc The waiter was good enough to exchange the passionfruit puree martini for a glass of wine. The Ceasar Salad was pretty average.

"Excellent"
6/6
Sarah M.a month ago · 1 review

WE were a big group - well looked after and the prices were great for the south bank!

"Average"
3/6
Jaclyn K.a month ago · 1 review

On arrival (from the rain) I waited with my children to be seated (we had a reservation) and another couple joined the counter next to us. They were served first with no acknowledgement that we had been waiting, stating they didn’t have a booking etc and I said excuse me but we were here first. The server said he hadn’t noticed because he was busy. Our server was nice and adult food was nice. Kids pizza was not cooked well and my son didn’t eat it. My other child asked for meatballs and pasta which came without the meatballs!

"Excellent"
6/6
Allison B.a month ago · 1 review

Excellent service and very sweet with our kids. Thanks so much!

"Very good"
5/6
Nick W.a month ago · 1 review

Great service. Lovely food. Nice surroundings. Had a great time.

"Excellent"
6/6
Angela R.2 months ago · 1 review

Lovely burgers, and very pleasant sitting on the south bank

"Very good"
5/6
ELEONORA M.2 months ago · 1 review

The floor manager was excellent. He looked after us and the kids properly.

"Very good"
5/6
Antje R.2 months ago · 1 review

Super lecker, sehr nett und sehr Kinderfreundlich. Wir waren mit 4 erwachsenen Leuten und 4 Kindern dort. Alle haben etwas leckeres gefunden und waren begeistert.

"Excellent"
6/6
Debbie C.2 months ago · 1 review

Great service by staff, and food was great, thank you

"Average"
3/6
Quandoo Diner2 months ago · 1 review

Ordered starter and they came out with one of the mains as well I asked them to take back the main then once finished the starters they brought out the mains came out except the previous one that came earlier we started ours and my friend had to wait for hers so rather disappointing really

"Not good "
2/6
Lara V.2 months ago · 1 review

Food wasn’t great for the price we paid ! Won’t be going there again with kids

"Excellent"
6/6
Jane A.3 months ago · 1 review

Great location and delicious food and also truly amazing service

"Excellent"
6/6
Claire M.3 months ago · 1 review

It’s the 1st time we have eaten at giraffe, we will definitely visit again the next time we come to London. The Staff were friendly and helpful, and the food was great.

"Excellent"
6/6
Bhavik P.3 months ago · 2 reviews

Lovely atmosphere for a family lunch and worth it for the river views

"Good"
4/6
Piter M.3 months ago · 1 review

Some of the waiting staff were a bit abrupt and intrusive - over keen to clear the table when we were still eating.

"Very good"
5/6
Manuel M.3 months ago · 1 review

I have used Giraffe in the past and it is never disappointing. Good value for money. I booked a table in the terrace as one of my friends and all Was ready for our arrival. Thank you

"Very good"
5/6
Vanessa P.3 months ago · 1 review

Everything was great food, atmosphere, service, but the toilets were horrendous.

"Good"
4/6
Marina C.3 months ago · 1 review

Good staff team but food is ok no more .

"Excellent"
6/6
Sidje D.4 months ago · 1 review

Very good, welcoming, food was great a bit pricey but nice

"Very good"
5/6
Ahmed B.4 months ago · 178 reviews

We enjoyed our time, The atmosphere was very nice and the food and drinks were very good

"Not good "
2/6
Mogzi B.4 months ago · 1 review

Clueless staff, no procedure & queue jumping start the visit, using the tablet seems quick, food arrived staggered over 15 minutes with no apology or explanation - would not have left a tip if it hadn't already been taken ahead of eating! Giraffe need to seriously give these staff some training and assistance, they also appeared woefully understaffed and not prepared for a busy Sunday Lunchtime rush

"Awful"
1/6
Josep Oriol M.4 months ago · 1 review

The restaurants was cold and the food was not tasty

"Very good"
5/6
Chris L.4 months ago · 1 review

Food was great and staff were excellent, will deffo be back

"Excellent"
6/6
Lawrence T.5 months ago · 1 review

Amazing food. Brilliant service. Very convenient electronic menu and ordering. Excellent variety of cuisine. I would happily recommend this place!

"Excellent"
6/6
Alannah H.5 months ago · 1 review

It was a really busy lunchtime but the staff were so amazing

"Average"
3/6
Katherine C.5 months ago · 1 review

Everything felt very rushed. We were told a couple of times that we only had the table for 90 mins. The waitress was friendly and was the only thing that made this an “okay” review. Food came out really quickly and was ok. There just wasn’t really anything to set it apart from McDonald’s. You order on a tablet and they bring it over. I remember Giraffe from before and it was really good. Now it’s just burgers, really. It was fine. I wouldn’t rush back, though.

"Average"
3/6
Tamsin S.5 months ago · 1 review

Giraffe has gone down hill. Very limited menu compared to a few years ago. Small, expensive portions. I like red onion.....but not when it's half the salad. And asking people to order via a screen takes away so much of the pleasure of eating out. It's called hospitality for a reason: staff should actually care whether customers are having a nice time which is pretty hard when interaction is minimal. And don't get me started on the idea of putting games on the table iPad....

"Very good"
5/6
Alison M.5 months ago · 1 review

Really friendly and helpful staff and happy to adapt menu to suit dietary requirements. A bit noisy, but to be expected on the Southbank. Good stuff, we will come again.

"Very good"
5/6
John W.5 months ago · 1 review

Excellent venue for family meals. Good, friendly service from cheerful, helpful staff. But 12.5 per cent service charge is NOT voluntary, as you well know, otherwise you wouldn't put it on the bill's total. Just stop it please

"Average"
3/6
Penny G.5 months ago · 1 review

Took a long time and food was a bit cold

"Average"
3/6
Judith K.5 months ago · 1 review

The food and staff were good but the restaurant was freezing. We had to put our coats on to eat. You need an automatic closing outside door

"Very good"
5/6
Liz H.5 months ago · 3 reviews

Good food- had the swinging chicken kebab- good service. Nothing to complain about.

"Not good "
2/6
Diana V.6 months ago · 1 review

Staff were lovely but there weren't enough of them. Our food was cold.

"Awful"
1/6
Christie H.6 months ago · 1 review

We have two babies with us, the restaurant was too cold for them to manage. The pasta bowl for the toddler was poorly cooked Literally a terrible experience for the family. Would not come back.

"Awful"
1/6
Amy B.6 months ago · 1 review

Good want a good as it used to be. Service was chaotic. Half online. Half in person. Food late, or forgotten.

"Average"
3/6
Claire C.6 months ago · 1 review

Very cold restaurant, had to eat with our coats on. Food was so so. Nothing special.

"Average"
3/6
Elizabeth H.6 months ago · 1 review

Food wasn't great, not particularly hot or good quality. The restaurant was cold despite there being a double door entry and the beer was flat.

"Very good"
5/6
Madelaine S.6 months ago · 1 review

Great food. Served very quickly. Glad I booked as it was v busy. Defo come back again. 🌟

"Average"
3/6
Marie R.6 months ago · 1 review

Restaurant assez impersonnel malgré son image "kids friendly", la tablette pourquoi pas mais les jeux sont payants, on ne parle à personne, pas très joyeux !

"Not good "
2/6
Sophie H.6 months ago · 1 review

Sadly very bad food and not good value for money

"Average"
3/6
Justin P.6 months ago · 1 review

We have been to this Giraffe many times and had better experiences. The menu was rather limited whilst the Korean chicken I ordered was good but the portion very small.

"Very good"
5/6
Roger W.6 months ago · 1 review

Very prompt service and food nice and hot. Bit pricey

"Good"
4/6
Rosemary L.6 months ago · 1 review

It was extremely busy and the waiters had to work hard to keep up. Our food came at different times and we were aware of mistakes being made at nearby tables. However, our food came quickly and the waiters remained cheerful and helpful. The ladies toilets need a refurbishment and there are not enough of them.

"Excellent"
6/6
Craig W.6 months ago · 1 review

Great food and staff, would come back again anytime. 👍🏻

"Good"
4/6
Phil F.7 months ago · 1 review

Food was good. Toilets need work and renovation. The at table ordering system encourages you to tip but auto adds a service charprge, not good

"Very good"
5/6
Denise M.7 months ago · 1 review

Had pre booked but arrived early and they were great at seating us earlier even though was really busy. Food choices great - party was age 7-70 And we all had great choices!

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